Note fondée sur 844 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par art’otel Berlin Mitte Team, Gestion de l’hôtel
Dear Guest,Thank you for the perfect rating. We are delighted to know that you had such a fantastic experience during your stay. The score you gave inspire us to continue providing the highest level of service and hospitality. We look forward to welcoming you back soon for another exceptional visit in the capital.Kind regards,art'otel Berlin Mitte Team
par un voyageur
Publié le 30 août 2024 sur Expedia
Le personnel de cette petite hôtel est tout à fait formidable. Les chambres sont très propres et les lits confortable. La localisation est parfaite que ce soit pour prendre le métro qui est à 2 pas ou pour explorer la ville à pieds. Il y a de nombreux petits restaurants très agréable tout autour.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par art’otel Berlin Mitte Team, Gestion de l’hôtel
Dear Guest,Thank you so much for your kind words! We are delighted to see that our team made a positive impression on you and that you found our rooms clean and beds comfortable. It is great to know you enjoyed our prime location, with easy access to the metro and the city's attractions, as well as the nearby charming restaurants. We look forward to welcoming you back in the future.Best regards,art'otel Berlin Mitte Team
par un voyageur
Nice !
Publié le 22 août 2024 sur HotelsOur journey at the hotel was really good, very good experience, the staff was kind, very professional and many thanks to Mamadou for his kind welcome and all the explanation.
The only thing I have to say to that our room was just next to the road, and we were hearing almost everything … all the cars passing throw … we ask to change the room but they told us they were completely booked unfortunately.
Otherwise, nothing to add, the hotel is perfectly situated, next to everything, by 20 seconds to the me metro, just next to a bike rental, they also rent bikes, and the staff are really kind ! Will Definitely go again, but next time I’ll call to ask for a room next to the patio :)
Commentaires de Gestion de l’hôtel
23 août 2024 par art’otel Berlin Mitte Team, Gestion de l’hôtel
Dear Guest,Thank you for sharing your positive impressions with us. We are truly happy to see that you had such an enjoyable stay and everything was in line with your expectations. We are delighted to read that you especially appreciated the service provided by our hardworking team and the central location. Regarding the disturbances you experienced, we would like to apologize. Hopefully, we will welcome you again very soon for another memorable stay in the heart of Berlin.Kind regards,art'otel Berlin Mitte Team
par un voyageur de Montreal
Publié le 22 juin 2024 sur Expedia
Excellent, thanks
Commentaires de Gestion de l’hôtel
25 juin 2024 par art’otel Berlin Mitte Team, Gestion de l’hôtel
Dear Guest,Thank you for your review. It is wonderful to see that we managed to meet your expectations and that you were satisfied with your stay. We will be pleased to welcome you again in the future.Kind regards,art’otel Berlin Mitte Team
par un voyageur
Publié le 23 avr. 2024 sur Expedia
Très grande chambre, bien aménagée, grande sdb. Calme, a proximité du metro, vraiment top
Commentaires de Gestion de l’hôtel
24 avr. 2024 par art'otel Berlin Mitte Team, Gestion de l’hôtel
Dear Guest,Thank you very much for all your kind words about your stay with us and for taking the time to rate us. We are proud that all your expectations were met and that you especially appreciated the spacious room, the prime location, as well as the silence. Please feel free to visit us again, we would be delighted.Kind regards,art'otel Berlin Mitte Team
par un voyageur
« Enfin les vacances «
Publié le 15 avr. 2024 sur HotelsVisite de Berlin pendant 3 jours en famille. Très agréable et beau temps Personnel de l’hôtel accueillant et disponible
Commentaires de Gestion de l’hôtel
17 avr. 2024 par art'otel Berlin Mitte Team, Gestion de l’hôtel
Dear Guest,Thank you very much for taking the time to share your positive experiences with us. We are delighted that our hotel met your expectations, that you were satisfied with our valuable team and that you felt comfortable. We look forward to welcoming you again soon.Kind regards,art'otel Berlin Mitte Team
par un voyageur
Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par art'otel Berlin Mitte Team, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to write this review. We are very happy that you were very satisfied and enjoyed your stay at our hotel. It would be wonderful if you visit us again soon.Kind regards,art'otel Berlin Mitte Team
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Personnel sympa, petit déj complet, chambre propre. Rien à redire.
Commentaires de Gestion de l’hôtel
18 janv. 2024 par art'otel Berlin Mitte Team, Gestion de l’hôtel
Dear Guest,We would like to thank you for taking the time to share your impressions of your stay with us. It is nice to read that you had a very positive impression of our hotel after your visit. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team
par un voyageur
Publié le 30 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par art'otel Berlin Mitte Team, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your positive experience with other travellers. We are delighted that you enjoyed our hotel and that you had a great stay. We wish you all the best and would be delighted to welcome you back to our hotel.Kind regards,art'otel Berlin Mitte Team
par un voyageur
Publié le 17 oct. 2023 sur Hotels
Nous n’avons pas trouvé de chambre à notre arrivée. Réservation annulée car erreur de Systeme de l’hôtel. Horrible!!!!
Commentaires de Gestion de l’hôtel
18 oct. 2023 par art'otel Berlin Mitte Team, Gestion de l’hôtel
Dear Guest,Thank you for choosing our hotel for your visit to Berlin. Firstly, we would like to sincerely apologize for the situation described and the inconvenience you have experienced. Unfortunately, there was a system error that led to misunderstandings with the reservation. Your reservation was made at the time we had the system failure and rooms were booked even though we had no more capacity. Your reservation was canceled the day before arrival and an email was sent to you informing you not to arrive. We would like to apologize for any inconvenience and hope that you will give us another chance to convince you of our hotel.Best regards,art'otel Berlin Mitte Team