Note fondée sur 820 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel ZOE-Team, Gestion de l’hôtel
Dear Williams,it is wonderful to hear that you've had an excellent experience with us. We are delighted to know that our efforts to create a comfortable and memorable stay have been successful. Our team is always driven by our guests' satisfaction and your positive feedback is a great affirmation of our work.Your support is highly appreciated and we look forward to serving you again.Warm regards,Your Hotel ZOE by AMANO Group
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Hotel ZOE-Team, Gestion de l’hôtel
Dear Gregory,we are elated to hear that you found your stay at Hotel ZOE by AMANO to be excellent. Each day, we strive to offer an unparalleled experience to our esteemed guests like yourself. Your positive feedback is a testament to our ongoing efforts in this regard.We look forward to the pleasure of welcoming you back in the near future.Warm regards,Your Hotel ZOE by AMANO
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Hotel ZOE-Team, Gestion de l’hôtel
Dear Gregory,your kind words have truly brightened our day. The team at Hotel ZOE by AMANO is delighted that you found the cleanliness and service to be to your liking. We believe in providing our guests with a thoroughly enjoyable stay and it appears we succeeded in your case.We eagerly look forward to welcoming you back for another excellent experience.Warm regards,Your Hotel ZOE by AMANO
par un voyageur
Publié le 1 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mai 2024 par Hotel ZOE-Team, Gestion de l’hôtel
Dear Michèle,we are very sorry to hear that your stay with us did not meet your expectations. At Hotel ZOE by AMANO we strive to provide our guests with an excellent experience and it is disappointing to hear that we were not successful in your case.Taking your feedback seriously, we are constantly working to improve our standards and provide the best possible service to our guests.We hope that you will give us another chance to improve your impressions in the future.Warm regards,Your Hotel ZOE by AMANO
par un voyageur
Publié le 28 avr. 2024 sur Expedia
La localisation de l'hôtel près de l'ile des Musées, le buffet déjeuner, la proximité des transports en commun et l'insonorisation de la chambre après avoir fermé la fenêtre sont les points forts. Cependant, la décoration sombre et l'éclairage insuffisant de la chambre sont les points faibles. Le service de nettoyage de la chambre est moyen car les meubles noirs font apparaître la poussière qui n'est pas toujours enlevée et la convivialité de la réception est plutôt déficiente. Toutefois les points forts étant importants, nous recommandons tout de même cet hôtel
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Hotel ZOE-Team, Gestion de l’hôtel
Dear Nicole,thank you for taking the time to write a review. We are very pleased that our location, lunch buffet and soundproofing met our expectations. However, we regret that some aspects of your stay did not meet your expectations. Your feedback regarding room cleaning and lighting is very important to us. It helps us to understand where we can make improvements. We always strive to provide a comfortable and enjoyable experience for our guests.We look forward to welcoming you back and providing you with an even better experience.Kind regardsYour Hotel ZOE by AMANO
par un voyageur
Publié le 16 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Hotel ZOE-Team, Gestion de l’hôtel
Dear Elizabeth,Thank you for taking the time to share your fantastic rating and positive feedback about your stay at Hotel ZOE by AMANO Group. We are delighted to hear that you had an excellent experience with us.Your kind words mean a lot, and it was a pleasure to have you as our guest. If you ever find yourself back in the area, we would be honored to welcome you once again for another outstanding stay.Warm regards,Hotel ZOE by AMANO Group
par un voyageur
Publié le 27 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 nov. 2023 par Hotel ZOE-Team, Gestion de l’hôtel
Dear Marianne,Thank you very much for your generous 5-star rating! We are very pleased that you were satisfied with your stay at our hotel.Your positive review is a confirmation of our efforts to provide first-class service and comfort. We appreciate your praise and will continue to do our utmost to satisfy our guests.We hope to welcome you back soon and will be happy to assist you at any time.Your Hotel ZOE by AMANO
par un voyageur
Publié le 21 août 2023 sur Hotels
par un voyageur
Publié le 2 mai 2023 sur Expedia
trés bien placé prix correct
- trop de noir dans cet hôtel
Petit déjeuner trop cher 18€
par un voyageur
Publié le 29 avr. 2023 sur Hotels
Hotel très bien placé, très confortable. Excellent petit déjeuner.
