Note fondée sur 108 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
93 % des clients le recommandent
4,5 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 30 sept. 2023 sur Expedia
Very convenient. Beside the a-bahn and the grocery store is a 5 min walk. I would have liked option to leave the luggage before check in hours.
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Nancy G., Gestion de l’hôtel
Dear Samuel,thank you very much for the good review. We hope to welcome you once again. Best wishes.
4 sur 5
par un voyageur

Publié le 30 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Rezeption, Gestion de l’hôtel
Hello Adrien, Thank you for taking the time to tell us about your experience in our house. We are glad to see that you enjoyed your stay. We would be happy to welcome you again. Your SMARTments business team Berlin-Karlshorst
3 sur 5
par un voyageur de Fatih

Publié le 22 oct. 2024 sur Expedia
The elevator is always broken. When I checked out and I was on the 4th floor with 4 suitcases, the elevator was also broken and I had to carry 4 suitcases down. The heating does not work even though I asked more than once to fix it.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Rezeption, Gestion de l’hôtel
Hello MHD SUBHI,Thank you very much for your review and also for the time you have invested in this.We apologize for the inconvenience during your stay. We have forwarded your review to the relevant department and hope to welcome you back soon. Hopefully we will have improved for you by then.The elevator has already been repaired.Best regards,Your SMARTments business team Berlin-Karlshorst
5 sur 5
par un voyageur

Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Rezeption, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience in our house. We are glad to see that you enjoyed your stay. We would be happy to welcome you again.Your SMARTments business team Berlin-Karlshorst
5 sur 5
par un voyageur

Publié le 5 oct. 2024 sur Expedia
Great clean, modern spacious apartment. Good location right next to station, easy transfer from airport on train. Very comfortable bed. Very small kitchen area, but only had breakfast in and good fridge and microwave and coffee machine. Stayed in autumn, perfect temp in apartment, but imagine it may be very hot in height of summer. Overall great stay.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Rezeption, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience in our house. We are glad to see that you enjoyed your stay. We would be happy to welcome you again.Your SMARTments business team Berlin-Karlshorst
5 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Rezeption, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience in our house. We are glad to see that you enjoyed your stay. We would be happy to welcome you again.Your SMARTments business team Berlin-Karlshorst
4 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
Sehr gut
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Rezeption, Gestion de l’hôtel
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Schön, dass es Ihnen bei uns gefallen hat. Wir würden uns sehr freuen, Sie wieder bei uns willkommen zu heißen und wünschen eine angenehme Restwoche.Ihr SMARTments business Team Berlin-Karlshorst
5 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Rezeption, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience in our house. We are glad to see that you enjoyed your stay. We would be happy to welcome you again.Your SMARTments business team Berlin-Karlshorst
5 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Rezeption, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience in our house. We are glad to see that you enjoyed your stay. We would be happy to welcome you again.Your SMARTments business team Berlin-Karlshorst
5 sur 5
par un voyageur

훌륨한 호텔

Publié le 20 sept. 2024 sur Hotels
저는 이미 이 호텔에서 6번째 묵고있습니다. 훌륭합니다.
Commentaires de Gestion de l’hôtel
16 janv. 2025 par Sara Pulido / Front Office Agent, Gestion de l’hôtel
Dear Jihoon, We would like to thank you for your review and for taking the time to give us your feedback. We are pleased to have met your expectations and hope to welcome you again.Sara PulidoFront Office Agent