Ratings based on 764 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 14, 2024 on Hotels
Comment from Hotel Management
Sep. 22, 2024 by Mattia Paino, Hotel Management
Dear Daniel,thank you for your great review! See you soon.My team and I can't wait to make your next stay even more memorable. Kind regards.
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Sep. 22, 2024 by Mattia Paino, Hotel Management
Dear Corinne, we are glad you had a great stay at SO/ Berlin Das Stue. We hope to welcome you back soon. Greetings form Berlin
by A traveller
Posted Aug. 4, 2024 on Expedia
This is a fantastic property! It was a beautiful hotel in a beautiful setting. The staff were so friendly and accommodating. The room was perfect. We couldn't have been happier with our stay. THANK YOU SO MUCH!
Comment from Hotel Management
Sep. 27, 2024 by Diary, Hotel Management
Dear Mrs. Heide,we thank you for your kind feedback, we are delighted that you are satisfied with your stay with us, we hope to see you soon and wish you a pleasant weekend. Kind regards,
by A traveller from Chicago
Posted Jul. 29, 2024 on Expedia
overall the property was great relatively good location clean comfortable however there were several things that I didn’t expect like a light that wouldn’t go off average customer service suggestion to use Uber Eats instead of whatever was available at the hotel which turns out wasn’t much
Comment from Hotel Management
Jul. 30, 2024 by Mattia Paino, Hotel Management
Dear Michael,thank you for your honest review. I am glad you liked th location and comfort of SO/ Berlin Dad Stue.Did you have the change to talk to our front desk team and let them know, while you were here, how you felt? I am more than sure we could have informed our maintenence team about the lights in your room. That being sad I understand your frustration about the food situation. We have been offering a slightly smaller yet fun menu, I am sorry that did not meet your expectations. I hope you will give SO/ Berlin Das Stue a second chance. If so please let me know directly.Kind regards
by A traveller
Posted Jul. 26, 2024 on Expedia
by A traveller
Posted Jul. 15, 2024 on Hotels
Hotel is nicely located and looks wonderful. Service is great
Comment from Hotel Management
Jul. 30, 2024 by Mattia Paino, Hotel Management
Dear Bob, thank you for your kind words and for choosing SO/ Berlin Das Stue. We hope to welcome you back soon again. Kind regards
by A traveller from Orangeburg
Posted Jun. 30, 2024 on Expedia
Excellent
Comment from Hotel Management
Aug. 2, 2024 by Mattia Paino, Hotel Management
LIeber Meno,Vielen Dank für Ihre positive Bewertung unseres Hotels. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir hoffen, Sie bald wieder bei uns willkommen heißen zu dürfen!
by A traveller
Posted Jun. 23, 2024 on Expedia
The property especially the rooms are very nice, albeit being a bit dated. The hotel would highly benefit from a refurbishment to bring back past glory. Moreover, I would have expected more from the staff. They are less proactive than you would expect from a hotel of this calibre.
Comment from Hotel Management
Jul. 30, 2024 by Mattia Paino, Hotel Management
Dear Sedat,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our property and rooms very nice. We are continuously working to maintain and improve our property, and your suggestion for refurbishment is well noted. We are sorry to hear that our staff did not meet your expectations. Your comments have been shared with our team to ensure we improve our service standards.Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future.Best regards,
by A traveller
Posted Jun. 21, 2024 on Hotels
Comment from Hotel Management
Jul. 30, 2024 by Mattia Paino, Hotel Management
Dear Isabella, thank you for choosing SO/ Berlin Das Stue and thank you for a great review. We hope to welcome you back soon again. Kind regards
by A traveller
Posted Jun. 21, 2024 on Expedia
One of the best hotels in town
Comment from Hotel Management
Jul. 30, 2024 by Mattia Paino, Hotel Management
Dear David,thank you so much for your great review. How kind! I will forward i to my team. We hope to welcome you back soon. Kind regards
