Note fondée sur 852 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par CRM Management, Gestion de l’hôtel
Dear Ilhame,Thank you very much for your excellent review! We are delighted to hear that you enjoyed your stay with us so much. Your kind words are a great motivation for our team. We hope to welcome you back soon!With best regards,Guest Experience Team
par un voyageur
Publié le 21 août 2024 sur Expedia
Très bel hôtel avec un personnel chaleureux et disponible
Commentaires de Gestion de l’hôtel
22 août 2024 par crm, Gestion de l’hôtel
Dear Issa,Thank you so much for your kind words! We’re thrilled to hear that you found our hotel very nice and appreciated the friendliness and helpfulness of our staff. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service.We look forward to welcoming you back soon and ensuring that your next stay is just as enjoyable.Best regards,PelinGuest Experience Team
par un voyageur
Un excellent choix.
Publié le 19 août 2024 sur HotelsL'hôtel est très propre et très bien situé à quelques pas des transports en commun. Le personnel est aimable, accueillant et disponible. La chambre est un peu étroite mais elle est propre. La literie est bonne mais les oreillers trop mous. Le petit-déjeuner sous forme de buffet est excellent, le choix est très large.
Commentaires de Gestion de l’hôtel
19 août 2024 par crm, Gestion de l’hôtel
Dear DIDIER,Thank you for sharing your positive experience with us! We’re delighted to hear that you appreciated our cleanliness, convenient location, and the friendliness of our staff. It’s great to know you enjoyed our wide selection at the breakfast buffet as well.We appreciate your feedback about the room size and pillows. Your comfort is important to us, and we will keep this in mind for future improvements.We hope to welcome you back for another pleasant stay soon!Best regards,PelinGuest Experience Team
par un voyageur
Excellent établissement
Publié le 15 août 2024 sur HotelsTrès bon séjour. Personnel agréable et toujours aux petits soins.
Petit déjeuner copieux et avec beaucoup de choix.
Je recommande
Commentaires de Gestion de l’hôtel
16 août 2024 par crm, Gestion de l’hôtel
Dear Laetitia,Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that you enjoyed a pleasant stay with us, and that our staff and breakfast met your expectations.Your recommendation means a lot to us. We look forward to welcoming you back on your next visit.Best regards,PelinGuest Experience Team
par un voyageur
Publié le 5 août 2024 sur Expedia
Je conseille cet hébergement.
Commentaires de Gestion de l’hôtel
8 août 2024 par crm, Gestion de l’hôtel
Dear Pietro,Thank you very much for your recommendation! We’re delighted to hear that you had a positive experience and are pleased to recommend our accommodation.We look forward to the pleasure of welcoming you back in the future.Best regards,DilanGuest Experience Team
par un voyageur
Stay in Berlin
Publié le 9 juin 2024 sur HotelsNice stay in Comfort bitte
Commentaires de Gestion de l’hôtel
10 juin 2024 par crm, Gestion de l’hôtel
Dear Timothée,Thank you for choosing Titanic Comfort Mitte for your stay. We're delighted to hear that you had a nice experience with us.We look forward to welcoming you back for another pleasant stay soon.Best regards,PelinGuest Experience Team
par un voyageur
Bien
Publié le 11 mai 2024 sur HotelsChambre conforme aux photos. Un accueil un peu froid et presque moqueur de la part du personnel. Petit déjeuner copieux
Commentaires de Gestion de l’hôtel
15 mai 2024 par crm, Gestion de l’hôtel
Dear Julie,Thank you for sharing your experience with us. We're pleased to hear that the room matched your expectations based on the photos and that you enjoyed our copious breakfast offerings.We're sorry to hear that you found the welcome from our staff to be less than warm and inviting. Providing friendly and welcoming service is important to us, and we apologize if this was not reflected during your check-in experience. Your feedback is valuable to us, and we will address this with our team to ensure that all guests receive a warm and genuine welcome upon arrival.We appreciate your patronage and hope to have the opportunity to welcome you back for an improved experience in the future.Kind regards,DilanGuest Experience Team
par un voyageur
Publié le 30 avr. 2024 sur Expedia
Chambre un peu trop petite.
Commentaires de Gestion de l’hôtel
3 mai 2024 par crm, Gestion de l’hôtel
Dear yvon marcel,Thank you for sharing your feedback with us. We appreciate your comments and regret to hear that the size of your room did not meet your expectations.We want to assure you that we offer a variety of room sizes to accommodate the preferences of our guests. We have larger rooms available, and we apologize if this information was not communicated to you at the time of booking. Your comfort and satisfaction are important to us, and we would be more than happy to assist you in selecting a room that better suits your needs for your next stay.Please don't hesitate to reach out to our reservations team directly, and we will gladly assist you in finding the perfect room for your preferences.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Kind regards,Dilan,Guest Experience Team
par un voyageur
Publié le 28 avr. 2024 sur Expedia
All is OK !,,,,
Commentaires de Gestion de l’hôtel
29 avr. 2024 par crm, Gestion de l’hôtel
Dear christian,Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay. Should you have any further comments or suggestions for improvement, please don't hesitate to let us know. We look forward to welcoming you back for another great experience in the future!Kind Regards,PelinGuest Experience Team
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Seul bémol chambre un peu trop petite
Commentaires de Gestion de l’hôtel
29 avr. 2024 par crm, Gestion de l’hôtel
Dear dominique christine,Thank you for your valuable feedback! We're glad to hear that you enjoyed your stay overall. We understand your concern about the room size and would like to inform you that we offer larger rooms such as our Business and Superior rooms, which may better suit your preferences. We hope to have the opportunity to welcome you back and provide you with an even more comfortable experience in the future!Kind Regards,PelinGuest Experience Team
