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The Ritz-Carlton, Berlin

5.0 star property
Family-friendly 5-star hotel near Legoland Discovery Centre

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Photo gallery for The Ritz-Carlton, Berlin

Lobby
Junior Suite, 1 Bedroom, Corner
Lobby
Club Suite, Multiple Beds (Club Lounge Access,Skyline View) | Living area
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Spa
  • Parking available

Explore the area

Map
Potsdamer Platz 3, Berlin, BE, 10785
  • Potsdamer Platz
    ‪4 min walk‬
  • Brandenburg Gate
    ‪10 min walk‬
  • Checkpoint Charlie
    ‪15 min walk‬
  • Berlin (BER-Brandenburg)
    ‪42 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite, 1 Bedroom, Non Smoking

  • Park view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Corner)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking (Corner)

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • City view
  • 40.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, Non Smoking

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Single Beds, Non Smoking

  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • City view
  • 40.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 Bedroom, Non Smoking

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Corner

Junior Suite, 1 Bedroom, Corner

Junior Suite, 1 Bedroom, Corner

  • City view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (Carlton)

Club Suite, 1 Bedroom, Non Smoking (Carlton) | Living area

Club Suite, 1 Bedroom, Non Smoking (Carlton)

  • City view
  • 105 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse, Multiple Beds (Ritz-Carlton,Club Lounge Access)

Penthouse, Multiple Beds (Ritz-Carlton,Club Lounge Access) | Living area

Penthouse, Multiple Beds (Ritz-Carlton,Club Lounge Access)

  • City view
  • 285 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Murphy Bed

View all photos for Club Suite, Multiple Beds (Club Lounge Access,Skyline View)

Club Suite, Multiple Beds (Club Lounge Access,Skyline View) | Living area

Club Suite, Multiple Beds (Club Lounge Access,Skyline View)

  • City view
  • 105 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Berlin

City center stay.With a stay at this Mitte hotel, you'll be steps from Potsdamer Platz and Sony Center. Mall of Berlin and Legoland Discovery Centre are also within half a mile (1 km).

What's nearby

  • Potsdamer Platz - 4 min walk - 0.3 km
  • Mall of Berlin - 4 min walk - 0.3 km
  • Berliner Philharmonie - 7 min walk - 0.6 km
  • Brandenburg Gate - 10 min walk - 0.9 km
  • Checkpoint Charlie - 15 min walk - 1.3 km

Getting around

  • Berlin Potsdamer Platz Station - 3 min walk
  • Potsdamer Place U-Bahn - 5 min walk
  • Berlin (BER-Brandenburg) - 42 min drive

Restaurants

  • ‪ALEX Berlin Sony Center - ‬1 min walk
  • ‪Amrit - ‬3 min walk
  • ‪Restaurant Lindenbräu - ‬3 min walk
  • ‪The Curtain Club - ‬1 min walk
  • ‪The Barn - ‬5 min walk

About this property

The Ritz-Carlton, Berlin

Family-friendly 5-star hotel near Legoland Discovery Centre
The Ritz-Carlton, Berlin offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 19375 square feet (1800 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Berlin. For a fee, parking is available.

This 5-star Berlin hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Meeting rooms
  • 19375 sq ft of conference space
  • 1800 sq m of conference space
  • Built in 2004
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
The Ritz-Carlton, Berlin offers 303 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

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Property amenities

Family friendly

  • Changing table
  • Children's books
  • Children's dinnerware
  • Highchair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (EUR 50 per day; includes in/out privileges)
  • Valet parking on site (EUR 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 55 for adults and EUR 19 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per accommodation, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 55 for adults and EUR 19 for children
  • Self parking fee: EUR 50 per day (in/out privileges)
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Berlin Ritz Carlton
Ritz Carlton Berlin
Ritz Carlton Hotel Berlin
Ritz Carlton Berlin Hotel
Ritz-Carlton Berlin Hotel
Ritz-Carlton Berlin
The Ritz Carlton Berlin
The Ritz-Carlton, Berlin Hotel
The Ritz-Carlton, Berlin Berlin
The Ritz-Carlton, Berlin Hotel Berlin

The Ritz-Carlton, Berlin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 791 out of 1001 reviews
Rating 8 - Good. 149 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Wonderful trip to Berlin. The Ritz Carlton was terrific - the staff, room, service, breakfasts… everything was top notch.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Staff was lovely. Nice location. Safe and clean area. Would definitely recommend
Stayed 4 nights in Dec 2024

8/10 Good

Gilbert A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Surprising Let Down from the Ritz

Booked a junior suite that indicated it slept 3. Upon inspection of the room, it was clear that there was a mistake. There was only one bed and for a junior suite, it was quite small. We contacted reception and a roll bed was set up in the corner of the room. This was okay for our needs but seems to me that if a room can be booked for three people, a single bed/bedroom is inadequate and for the price, it was a bit disappointing to say the least.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
As you'd expect the Ritz was a lovely place to stay. We particularly liked the quiet rooms, the excellent bathrooms and the wonderfully comfortable beds. The food and drink is very expensive but we enjoyed the bar food in the Curtain Club on the whole. The staff were all extremely courteous and helpful but numerous small errors occurred with food orders and the bill which we found surprising given the reputation of a hotel like this. It's pretty easy to get around Berlin from here. It is very walkable and we used the trains/underground a lot (though it took us a while to figure them out and signage isn't always obvious). We enjoyed the Gendarmenmarkt on Bebelplatz and the Neues Museum but Spandau and its Christmas market was disappointing. And so few authentic German cafes - I thought I'd be having kaffee und kuchen all day but sadly did not.
Stayed 3 nights in Nov 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and value for money.

The location of the hotel is excellent, just short walk to Mall of Berlin. The hotel is in great condition, as expected of a Ritz hotel. Staff are all great and well trained. Highly recommended for comfort and luxury.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best in the world

Amazing Hotel . One of the best in the world. I was greeted by my name and the hotel and room was beautiful. Thank you to an amazing staff.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ejeni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was amazing. We had two rooms one for our teenage boys and one for us. The staff was overly accommodating as they gave us two rooms next to each other. The property is well maintained, centrally located, and within walking distance to the Brandenburg gate.

10/10 Excellent

yehezkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Wonderful

Wonderful atmosphere, wonderful room, wonderful staff, wonderful service.....simply wonderful!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sean, Tinton Falls

Liked: Cleanliness, amenities, property conditions & facilities
Great location on Potsdamer Platz. Very easy to get to and from and the hotel and staff are lovely. Would recommend!
Stayed 5 nights in Nov 2024

6/10 Okay

Peyman

Travelled with family
Liked: Staff & service, amenities
The staff were wonderful but it was very average. Not what you expect from the Ritz.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jingbo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Zairen

Na
Stayed 2 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The doorman greets you saying “welcome home,” and it is so true. Warm, wonderful people; beautiful, clean rooms; cozy comfortable bed; delicious, delectable food and drink. Perfect place to visit for the Berlin Marathon or any excuse.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ephantus

Stayed 5 nights in Sep 2024

10/10 Excellent

Peter

Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

My stay was great. The room was spacious and comfortable. The staff was great and even got my laundry cleaned and dropped back to my room same day. Which I appreciated as I checked out the following day.
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under staffed in the evenings. We arrived after 11 pm the day we checked in as we had traveled all day from another country. There was only one person at the front desk and no door men to help with luggage. Other than that it was very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, room comfort

I liked it.

This is a very nice hotel. The location is more or less ideal. The staff are super helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property exudes our expectation.The staff specially the bell service is excellent. The people that handle our checkin,dining and checkout is superb.we will comeback again❤️
Stayed 3 nights in Jul 2024