Note fondée sur 194 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Polina LOA Berlin, Gestion de l’hôtel
Hi Bruno, thanks for the excellent feedback! We appreciate your business and hope to welcome you again soon.
par un voyageur
Publié le 25 juin 2019 sur Hotels
positif: Bien situé, chambre spacieuse, propre
négatif: Pas de climatisation
par un voyageur
Publié le 28 mai 2019 sur Hotels
par un voyageur
Publié le 14 févr. 2019 sur Expedia
Chambre tres jolie et bien équipée, bon accueil et service
par un voyageur
Publié le 7 févr. 2019 sur Hotels
par un voyageur
Terrible service and no staff on site to help
Publié le 28 juin 2024 sur HotelsTerrible service. They expect you to print a form and then sign it and return it by email which is not helpful if you are booking on the day and travelling like I was. When I told them this, they said there are forms when you arrive. Nobody available to help when you arrive. In fact I didn’t t see one member of staff in the whole 2 day stay. They didn’t give any access code to enter the building so I wasn’t able to enter the building to get the form. When I managed to get with another guest, I completed the form and then returned it by email. I was then left waiting for 2 hours after a long flight and busy day to get the access code to enter the apartment. I only got the code when I called the booking agent to cancel the booking - only then were the staff bothered to check the multiple emails I had sent.
Inside the apartment it is small and there is no shower gel. No air conditioning. No coffee or tea.
Overall it was awful service and I would not recommend to anyone.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Exactly as advertised, a nice quiet and cozy place to stay. We had a blast in Berlin, and VisionApartments were a great launchpad for it.
par un voyageur
Publié le 21 juin 2024 sur Lastminute
The location was quite good overall, although a coffee was a good 10 minutes away. There is a coffee machine in the apartment, but considering the cleanliness of the rest of the apartment I wasn't confident in using it.
The apartment would be fine apart from a bit more maintenance and a thorough clean.
I should also add that if it wasn't for LastMinute pushing the operators to provide us access to the apartment, we probably would have end up on the street the first night. We booked months before and the email we needed to provide documents to gain access to the apartment turned up the same day we were due to check in. That was only after I chased it up through Last Minute support
Commentaires de Gestion de l’hôtel
27 juin 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your feedback. We’re glad to hear you found the location convenient. We apologize for the issues you encountered with cleanliness, maintenance, and the check-in process. Your comments will help us improve our service and ensure a better experience for future guests.
Your VISIONAPARTMENTS Team
par un voyageur
Publié le 18 juin 2024 sur Expedia
It was very good, just I did not like no front desk. Check in had to online.
par un voyageur
Publié le 17 juin 2024 sur Hotels
Beautiful and clean apartment, good location! Very easy check in!
