Hotel Restaurant Goldener Schlüssel Bern

3.0 star property
3-star hotel perfect for exploring Bern

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Terrace/patio
Comfort Room | Terrace/patio
Comfort Room
Free daily buffet breakfast
Reception hall
Reviews
8.0

Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Free WiFi
    Free WiFiFree WiFi
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry

Explore the area

Map
Rathausgasse 72, Bern, BE, 3011
  • Popular LocationKursaal Bern8 min walk
  • Popular LocationBern Expo4 min drive
  • Popular LocationWankdorf Stadium7 min drive
  • AirportBern (BRN-Belp)25 min drive

Room options

Standard Double Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Triple Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Economy Single Room

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Comfort Room

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

Economy Double Room

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

Bern

Old City of Bern stay.With a stay at this Old City of Bern hotel, you'll be steps from Zahringerbrunnen and Bern Clock Tower. Einstein-Haus and Theater am Zytglogge are also within half a mile (1 km).

What's nearby

  • Berner Munster - 5 min walk
  • Federal Palace - 6 min walk
  • Kursaal Bern - 8 min walk
  • Bern Expo - 4 min drive
  • Wankdorf Stadium - 7 min drive

Getting around

  • Bern (ZDJ-Bern Railway Station) - 9 min walk
  • Bern (BRN-Belp) - 26 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪The BEEF Steakhouse & Bar - ‬1 min walk
  • ‪Cafe Des Pyrenees - ‬1 min walk
  • ‪OnTap Bern - The Bierkeller Bar - ‬1 min walk
  • ‪Kornhauskeller - ‬3 min walk

About this property

Hotel Restaurant Goldener Schlüssel Bern

3-star hotel perfect for exploring Bern
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Restaurant Goldener Schlüssel Bern. For a fee, parking is available.

This 3-star Bern hotel is smoke free.

  • 34 guestrooms or units
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Restaurant Goldener Schlüssel Bern offers 34 accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Bern hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 22.5 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant

Things to do

  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Free extra futon mattress
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Portable fan

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 22.5 per day
  • Pet fee: CHF 15.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern

Hotel Restaurant Goldener Schlüssel Bern Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 166 out of 523 reviews" "
Rating 8 - Good. 226 out of 523 reviews" "
Rating 6 - Okay. 92 out of 523 reviews" "
Rating 4 - Poor. 28 out of 523 reviews" "
Rating 2 - Terrible. 11 out of 523 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Elena

Travelled with family
Liked: Cleanliness
Hotel needs some upgrades. It is a bit outdated. Also, The blankets are so thick and heavy that it is impossible to sleep under them. Breakfast was below average and service there was very poor.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeannette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Ge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at the heart of old town Bern. It’s convenient to walk to everywhere. Our room is a beautiful large room with a really vintage balcony. You get a great view of the old town buildings with red roof tiles, it was like right out of fairytale. Breakfast was included which was really convenient. The selection was not huge but sufficient. Despite our room being huge, the bathroom was small, and a makeshift glass divided room. It does not have real walls. I enjoyed my stay here, loved the balcony view, and had a good time in Bern.

10/10 Excellent

Heily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located in the center, ease access to public transportation, breakfast included and yummy, complemental tickets to public transportation, very nice staff. I highly recommended
Stayed 1 night in Feb 2024

10/10 Excellent

Angelia, Pittsboro

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Haidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at this hotel was perfect !
Stayed 1 night in Jan 2024

6/10 Okay

Tan

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Goldener Schlüssel hotel. The staff were friendly and helpful, the location was perfect for wandering around the old city of Bern and our room was comfortable and spacious, it even had a balcony that overlooked the nearby streets. I would highly recommend this hotel.
Stayed 3 nights in Dec 2023

2/10 Terrible

Paul

Stayed 1 night in Nov 2023