Note fondée sur 854 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mars 2021 sur Hotels
par un voyageur
Publié le 1 juin 2012 sur Hotels
par un voyageur
Publié le 2 oct. 2024 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Hotels
par un voyageur
Publié le 29 sept. 2024 sur Hotels
par un voyageur
Clogged toilet
Publié le 29 sept. 2024 sur HotelsToilet was clogged when we checked in and when we reported it we were given a plunger in a bag. Luckily staying only one night since the plunger did not fix the problem. Will never stay again!!!!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Providing a comfortable and fully functional environment is important to us, and we regret that we fell short in this instance. Your comments will be shared with our team to ensure this issue is addressed, as this is not the standard we aim to uphold. We appreciate your understanding.Sincerely,Hotel Management
par un voyageur
Publié le 22 sept. 2024 sur Hotels
I was there for a concert and got there early. The lady behind the hotel desk was very courteous and kind. She was also very helpful with questions. I had asked her. The whole stuff that I had interacted with was very helpful and courteous. And very professional
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Donald, Thank you for your wonderful feedback! We're delighted to hear that our team provided you with courteous and professional service during your stay. It’s great that we could assist you while you enjoyed your concert. We look forward to welcoming you back for another enjoyable experience at Extended Stay America.Sincerely,Hotel Management
par un voyageur
Publié le 15 sept. 2024 sur Expedia
par un voyageur
Publié le 9 sept. 2024 sur Hotels
I’ve been staying here for a few months now, and not one time has roomservice cleaned the room
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Andrew, Thank you for your feedback. We regret to hear that the room service did not meet your expectations during your extended stay. Our aim is to ensure all guests receive a comfortable and clean environment. We will review your comments to address this issue and improve our service. We appreciate your patience and hope to provide a more satisfactory experience moving forward.Sincerely,Hotel Management
par un voyageur
Publié le 8 sept. 2024 sur Hotels
