Note fondée sur 498 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2022 par fom, Gestion de l’hôtel
Thank you for your feedback we do appreciate your business.
par un voyageur
Publié le 20 juill. 2024
Commentaires de Gestion de l’hôtel
12 août 2024 par FOM, Gestion de l’hôtel
We are sorry that you were below expectations. We are addressing the issues you cited. I do hope you'll stay with us again in the future and give us a chance to make a better impression.
par un voyageur
Publié le 15 juill. 2024
Had 2 Giant Bedrooms and 2 Bathrooms
Clean Room but 1999
Air condition needed a Filter change.....air would somtimes smell like Dog Urine
No Bugs......No Dirt on Floor
Commentaires de Gestion de l’hôtel
17 juill. 2024 par FOM, Gestion de l’hôtel
Thank you for your review of Sonesta ES Suites Allentown Bethlehem Airport. Your feedback regarding your experiences with us regarding the various missing amenities and issues during your most recent stay has been noted and addressed as. We strive to make every guest's stay comfortable, and your insights are indeed valuable for us. Looking forward to hosting you again in the future.
par un voyageur
Publié le 14 juill. 2024
2 Bedrooms and 2 Full baths were great
very large
Hotel is very old
when air conditioned came on.......air smelled like Dog Pee for 10 minutes
Commentaires de Gestion de l’hôtel
17 juill. 2024 par FOM, Gestion de l’hôtel
Thank you for your review of Sonesta ES Suites Allentown Bethlehem Airport. Your feedback regarding your experiences with us regarding the various missing amenities and issues during your most recent stay has been noted and addressed as. We strive to make every guest's stay comfortable, and your insights are indeed valuable for us. Looking forward to hosting you again in the future.
par un voyageur de Edwardsville
Publié le 6 juill. 2024
Enjoyable stay.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par fom, Gestion de l’hôtel
Thank you for your great review, we do appreciate your business.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 juill. 2024 par fom, Gestion de l’hôtel
Thank you for your great review, we do appreciate your business.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juin 2024 par FOM, Gestion de l’hôtel
Thank you for your great review, we do appreciate your business.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juin 2024 par FOM, Gestion de l’hôtel
We are sorry that you were below expectations. We are addressing the issues you cited. I do hope you'll stay with us again in the future and give us a chance to make a better impression.
par un voyageur
Publié le 9 juin 2024 sur Expedia
Will not stay here again. Arrived at 3:45 pm and was told I would be charged $15 fee for checkin before 4 pm. They also charge a $5 parking fee per night on top of room charge. $2.50 for small off brand bottled waters. Feels like owner is trying to nickel and dime guests. Rooms are “clean” enough, but everything is stained and dingy from carpets to furniture . Don’t look too hard or you will find greasy food remnants and an old hair comb in the warming drawer of oven and an old beer cap in the sofa cushions. Mildew on the shower curtain. Screens on windows shredded and flapping in the wind like some kind of post apocalyptic scene. One pot in the full kitchen, nothing else to cook with. Halls and elevator carpet are atrocious and smell musty and like cigarette smoke. No linens for pull out sofa bed in room. When I called at 7pm, I was told the linens were in the laundry and they would be ready in an hour and a half. They should have been ready at check in. No blankets on beds, only thin coverlets. Cops were called to the property several times. The overall feel is shabby and shady. Did not feel comfortable or safe. Feels like a sinking ship. Room rates are too high for the conditions.
The positives: comfortable mattresses, spacious room, we enjoyed the breakfast, pleasant staff.
Commentaires de Gestion de l’hôtel
12 juin 2024 par FOM, Gestion de l’hôtel
Thank you for your review of Sonesta ES Suites Allentown Bethlehem Airport. Your feedback regarding your experiences with us regarding the various missing amenities and issues during your most recent stay has been noted and addressed as. We strive to make every guest's stay comfortable, and your insights are indeed valuable for us. Looking forward to hosting you again in the future.
par un voyageur
Publié le 5 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juin 2024 par FOM, Gestion de l’hôtel
Thank you for your great review, we do appreciate your business
