Note fondée sur 573 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2022 par fom, Gestion de l’hôtel
Thank you for your feedback we do appreciate your business.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par FOM, Gestion de l’hôtel
Thank you for your great review, we do appreciate your business.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par FOM, Gestion de l’hôtel
Thank you for your great review, we do appreciate your business.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Receptionist was excellent as was the staff. The breakfast was nice with food replenished regularly.
Our room had stains on couch, burn marks and dirt in bathroom dressing area. It was good for one night.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par FOM, Gestion de l’hôtel
Thank you for your great review, we do appreciate your business.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Room missing many items including a blow dryer that was requested and never deluvered
Commentaires de Gestion de l’hôtel
10 oct. 2024 par FOM, Gestion de l’hôtel
Thank you for your review of Sonesta ES Suites Allentown Bethlehem Airport. Your feedback regarding your experiences with us regarding the various missing amenities and issues during your most recent stay has been noted and addressed as. We strive to make every guest's stay comfortable, and your insights are indeed valuable for us. Looking forward to hosting you again in the future.
par un voyageur de schnecksville
Publié le 29 sept. 2024 sur Expedia
Nice. An apartment feels to it.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par fom, Gestion de l’hôtel
Thank you for your great review, we do appreciate your business
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par FOM, Gestion de l’hôtel
Thank you for your great review, we do appreciate your business
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Wasn't the best, extra star for the pancake maker tho
Commentaires de Gestion de l’hôtel
10 oct. 2024 par FOM, Gestion de l’hôtel
We are sorry that you were below expectations. We are addressing the issues you cited. I do hope you'll stay with us again in the future and give us a chance to make a better impression.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
This should be 1-2 star suites. The rooms were not clean, cigarette burns on the carpets, bathroom had mould. Mattress for the pull pur couch had stains everywhere and was flat.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par FOM, Gestion de l’hôtel
We are sorry that you were below expectations. We are addressing the issues you cited. I do hope you'll stay with us again in the future and give us a chance to make a better impression.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Carpets everywhere were filthy. Refrigerator was dented. Stove top was dirty. Elevator was grimey. Windows and doors an entry were not clean. Overhead light in dining area broken. TV did not work in one bedroom. Had to have maintenance fix it. Weeds 4’ high in landscaping throughout property. Expedia contacted office to cancel one night of my reservation and when I checked out, we found out Dominque on Friday did not log the cancellation in system. Debbie @ front desk Monday did nice job correcting it.
Avoid this property!
Commentaires de Gestion de l’hôtel
10 oct. 2024 par FOM, Gestion de l’hôtel
We are sorry that you were below expectations. We are addressing the issues you cited. I do hope you'll stay with us again in the future and give us a chance to make a better impression.
