Ratings based on 922 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 1, 2024 on Expedia
We didn't appreciate the $5 parking fee.
Comment from Hotel Management
Apr. 3, 2024 by Customer Service, Hotel Management
Cindy, it's great to hear from you. We acknowledge your concern regarding the parking fee at Sonesta Select Allentown Bethlehem Airport. We appreciate your understanding that this charge aids in maintaining the quality and safety of our facilities. We're grateful for your feedback and hope to welcome you back soon.
by A traveller
Posted Mar. 27, 2024 on Hotels
Lovely , comforting, cleanliness stay . Everything you need is close by .
Comment from Hotel Management
Mar. 27, 2024 by Customer Service, Hotel Management
Sabrina, thank you for sharing your positive experience at the Sonesta Select Allentown Bethlehem Airport. It's wonderful to hear that you found the hotel to be comforting and spotlessly clean. We're also pleased that our convenient location met all your needs. We hope to welcome you back in the near future.
by A traveller
Posted Mar. 26, 2024 on Expedia
It’s a clean, safe hotel. Not fancy but very nice for a night
Comment from Hotel Management
Mar. 27, 2024 by Customer Service, Hotel Management
Sandra, thank you for sharing your experience at Sonesta Select Allentown Bethlehem Airport. We're thrilled to know you found our hotel clean and safe, ensuring a comfortable stay for a night. We strive to maintain the highest standards, and your feedback is greatly appreciated. We hope to welcome you back should your travels bring you our way again.
by A traveller
Posted Mar. 26, 2024 on Expedia
Comment from Hotel Management
Mar. 28, 2024 by Customer Service, Hotel Management
Arthur, it's wonderful to hear that you had a satisfactory stay at Sonesta Select Allentown Bethlehem Airport. Our team is dedicated to providing the best experience for our guests. We hope to see you again soon for another pleasing stay.
by A traveller
Quick stay
Posted Mar. 25, 2024 on HotelsComment from Hotel Management
Mar. 25, 2024 by Customer Service, Hotel Management
Chris, thank you for your rating of Sonesta Select Allentown Bethlehem Airport. It's great to know your visit was a satisfying one. We look forward to welcoming you back in the future.
by A traveller
Posted Mar. 25, 2024 on Hotels
My most concerning point of the trip was a lack of a safety mat in the tub in the bathroom shower. Both myself and my companion slipped and almost fell while we each took a shower. When I asked the desk about it I was informed that I could have called the front desk for one, that's where they keep them. well there was nothing in the room that informed us of the possibility so I think that is a dangerous situation. Also I felt the couch in the suite was uncomfortable definitely made with a taller person in mind. When you sat down there was no way that your back could reach the back of the couch unless you are well over 6 feet tall. For safety reasons alone I would not stay there again
Comment from Hotel Management
Mar. 25, 2024 by Customer Service, Hotel Management
We appreciate the time you have taken to share your experience. We understand you had concerns about bathroom safety and are sorry for any misunderstanding. We'll consider making it more clear how guests can access safety mats. As for the couch, your feedback helps us improve our suite furnishings to better cater to a wider range of guest preferences. We're disappointed your stay did not meet expectations but we appreciate your feedback as we strive to enhance the guest experience.
by A traveller
Always a Pleasure
Posted Mar. 23, 2024 on Hotels We stay at this hotel every time we go to PA to visit our son. It has always been such a lovely stay. It's always so clean and comfortable and quiet. The pool was very nice/clean, and warm.
This time I was a bit surprised that there was a fee to pay for parking. It was nominal but I was surprised to pay for parking in their lot on top of paying to stay there.
Comment from Hotel Management
Mar. 24, 2024 by Customer Service, Hotel Management
Alisa, it's always a pleasure to hear from our frequent guests. We're delighted that Sonesta Select Allentown Bethlehem Airport consistently provides you with a clean, comfortable and peaceful environment, and that you enjoyed our tidy, cozy pool. Regarding the parking fee, it's in place to maintain the lot and provide security for our guest vehicles. We appreciate your understanding and cannot wait to welcome you back on your next visit to PA.
by A traveller
Posted Mar. 22, 2024 on Hotels
Comment from Hotel Management
Mar. 24, 2024 by Customer Service, Hotel Management
We appreciate the feedback, Jose.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
by A traveller
Posted Mar. 22, 2024 on Expedia
My main feedback about this site: you get what you pay for. Overall a very mediocre hotel but it was mostly clean and the bed was sleepable.
I thought the $5 parking fee for parking in a practically empty parking lot was ridiculous.
Comment from Hotel Management
Mar. 23, 2024 by Customer Service, Hotel Management
Adrienne, we appreciate your feedback. Your remarks regarding the perceived standard of our hotel have been noted, and we're glad to hear that you found our facilities to be clean and the beds comfortable. In terms of the parking fee, we apply this to maintain and secure the parking area for our guests. We are continually striving to improve our guest experience, so your comments are valuable to us.
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by Customer Service, Hotel Management
Armando, thank you so much for choosing to stay at Sonesta Select Allentown Bethlehem Airport. We are pleased to see your high rating and hope to welcome you back in the future for another memorable experience.
