Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Comfortable Stay
Publié le 7 juill. 2024 sur HotelsRoom was comfortable but despite us arriving during the course of the afternoon, our booked room was given to other VIP guests and a single bed was shoved into a double bedroom which made our stay rather uncomfortable. The breakfast was nice.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Manager, Gestion de l’hôtel
Not true, for more than one reason...Our policy does not distinguish between VIP or not - frankly, every guest we treat as a VIP, no distinction whatsoever is made. We do not shove single beds into a double room. All our rooms sleep 2 people - at times people request a family room for a third person, in which case we prepare a family room on the same high standard.Once a booking is confirmed, it remains booked - we do not give rooms away.Usually when the booker is male and we notice that a room with a bath has been booked, we call to confirm if that is OK, or would they rather prefer a shower.This review is not truthful - if you wish to publish it, please make sure you publish our response.
par un voyageur
Publié le 19 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2024 par Manager, Gestion de l’hôtel
Dear guest - we are quite taken aback by your negative review; you gave no mention of why you are upset, so we cannot address the issue, if in fact there was one. If you browse through recent reviews, you will notice we get 10 out of 10. Could you kindly give us more information please?
par un voyageur
Publié le 25 juin 2023 sur Hotels
par un voyageur
Publié le 21 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2022 par Anita, Gestion de l’hôtel
Well thank you! Always encouraging when guests appreciate our efforts. Hope to have you back.
par un voyageur
Publié le 22 oct. 2021 sur Hotels
par un voyageur
Publié le 27 sept. 2021 sur Hotels
We had a lovely time. Defnitly one of the best stays ever
Commentaires de Gestion de l’hôtel
1 oct. 2021 par Anita, Gestion de l’hôtel
Thank you for your kindness - it had been a pleasure to have you here. We surely hope to see you again.
par un voyageur
Publié le 8 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2021 par Anita, Gestion de l’hôtel
Thank you DJ - lovely to have had you here! Do come back. :)
par un voyageur
Publié le 8 août 2019 sur Hotels
I was well received and the staff was so friendly.
par un voyageur
Publié le 18 avr. 2019 sur Hotels
par un voyageur
Country Hospitality
Publié le 7 avr. 2019 sur HotelsNeat and welcoming guest house in Bethlehem. Recommended. Proper country gasvryheid.
