Note fondée sur 562 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 sept. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2018 par Julia, Guest Relations, Gestion de l’hôtel
We are glad you were pleased with your stay. Thank you for the good rating.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Facility was very dirty and worn out
Commentaires de Gestion de l’hôtel
8 oct. 2024 par The Management , Gestion de l’hôtel
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.
par un voyageur de Easton
Publié le 22 sept. 2024 sur Expedia
The smell of the room no good .. I don’t like it the bed also it was no good
Commentaires de Gestion de l’hôtel
8 oct. 2024 par The Management , Gestion de l’hôtel
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.
par un voyageur
Dirty and smelly
Publié le 22 sept. 2024 sur HotelsThe whole place was smelling, the rooms were not cleaned. I stayed there for 3 weeks and my room was not cleaned. I for house keeping and thry said my floor, which wascthe 4th floor, was cleaned every Thursday. This was after my first week stay, sunday to next weekend Saturday.
Then came the Thursday, and was told they are really short staffed and they need to do the check out rooms first and will get to me later. They never did. This is my 2nd week there. Saturday, I asked again for my room to be cleaned, and was told the 4th floor is cleaned on Thursdays. The lady was very apologetic and promised someone will definitely come clean the room. Thursday came rolling in and I saw one toilet paper roll, one gabage bag, and 1 hand towel and one face towel by my door. I was supposed to be there for 4 weeks, but checked out that Friday.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par The Management , Gestion de l’hôtel
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
The staff is helpful and friendly.
My room was clean upon check in .
Commentaires de Gestion de l’hôtel
8 oct. 2024 par The Management , Gestion de l’hôtel
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par The Management , Gestion de l’hôtel
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par The Management , Gestion de l’hôtel
Thank you for your great rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.
par un voyageur de East Syracuse
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par The Management , Gestion de l’hôtel
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.
par un voyageur
Publié le 14 août 2024 sur Hotels
I asked for late check out from the night worker because I'm a travel nurse and I would be coming from doing a 16hr shift I would be arriving around 7:15am and I would be returning back to work at 3 he wouldn't accommodate me very rude. But the female worker the next morning gave me a additional hour
Commentaires de Gestion de l’hôtel
23 août 2024 par The Management , Gestion de l’hôtel
Thank you for sharing your experience. We regret that your time with us was not as pleasant as we would have hoped and appreciate your honest feedback.
par un voyageur
Publié le 10 août 2024 sur Hotels
No hot water to take a shower
Commentaires de Gestion de l’hôtel
12 août 2024 par The Management , Gestion de l’hôtel
Thank you for your great feedback and rating. We strive to ensure our customers are valued and received great service. Hope to see you soon when back in the area.
