Note fondée sur 667 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2019 sur Expedia
Petit déjeuner ......................................
Commentaires de Gestion de l’hôtel
30 mai 2019 par Manager, Gestion de l’hôtel
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope to see you again in the future.
par un voyageur
customer service was challenging to understand
Publié le 12 août 2024 sur Hotelswas very disappointed in how personal/manager handled my concern for a refund for my mom of 1 night which we inquired about 3 months ago to do it. was told she had to check in first then they would adjust. A different story was told to her when she checked in….. unfortunately it also was extremely difficult to really understand the employees with language barrier???
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Robin, We apologize for any miscommunication regarding the refund process. Our team aims to provide clear information and excellent service. Feedback is valuable, and we'll review this for improvement. Thank you for sharing your experience; your feedback helps us enhance our guest services.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Janene,We value your experience and would appreciate further details to enhance your stay next time. Reach out to us directly to share your thoughts.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Kyrie,We appreciate you choosing to stay with us. Should you have any feedback to share, please reach out to us directly. We hope to welcome you back soon for an improved experience.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
the ac went out and it was really hot , so they moved us to a room with twin beds instead of a king [ sucks] , other tha that it was alright
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Paige,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address these concerns to improve our services for all guests in the future.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Everything was very nice.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Shelly,We are delighted to hear that you had a pleasant stay with us. Your feedback is greatly appreciated. We hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Excellent place to stay
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Hannah,We are delighted to hear that you had a pleasant stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.
par un voyageur
Great overnight stay
Publié le 22 juill. 2024 sur HotelsGreat experience great value kind & friendly will stay again! Has pool table, pool sauna
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello Cynthia,We are delighted to hear you had a pleasant stay and enjoyed our amenities. Your positive feedback motivates us to continue providing exceptional service to all our guests. We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Hello Jamie, We're sorry to hear that your recent experience with us was not up to your expectations. Please feel free to reach out to us with any specific feedback you would like to share so we can address the issues for our future guests. We hope to have the opportunity to welcome you back and provide a better stay next time.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
There was no game room or fire pit.but the staff and cleanliness more than made up for it.I would definitely stay again.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello Debra, Thank you for sharing your feedback with us. We're delighted to hear that you found our staff and cleanliness exceptional during your stay. We appreciate your kind words and look forward to welcoming you back in the future.
