Note fondée sur 461 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par GraceK FD supervisor, Gestion de l’hôtel
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
par un voyageur de Rosemount
Publié le 16 août 2024 sur Expedia
Room was cold and quiet!
Commentaires de Gestion de l’hôtel
19 août 2024 par GraceK FD supervisor, Gestion de l’hôtel
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
par un voyageur
Publié le 10 août 2024 sur Expedia
It is a beautiful facility: lobby, restaurant, and guest rooms. Always clean and bright. Friendly staff. My favorite place to stay in the area.
Commentaires de Gestion de l’hôtel
12 août 2024 par GraceK FD supervisor, Gestion de l’hôtel
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
par un voyageur de Minneapolis
Publié le 5 août 2024 sur Expedia
I would give this 4 stars, as the hotel is clean, staff was friendly, and the rooms were modern. Minus 1 because the air conditioning had a mildew smell. That was my only complaint.
Commentaires de Gestion de l’hôtel
12 août 2024 par GraceK FD supervisor, Gestion de l’hôtel
Thank you for taking the time to share feedback about your recent stay with us. I am sorry to hear that you experienced an issue with your guest room. I will pass this information along to our team so we can get this fixed for future guests.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
26 juill. 2024 par GraceK FD supervisor, Gestion de l’hôtel
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par GraceK FD supervisor, Gestion de l’hôtel
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par GraceK FD supervisor, Gestion de l’hôtel
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
They charged for the continental breakfast. How cheap can you get? Lots of corner-cutting characteristic of a corporation run by bean counters. We won't be back.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Grace Kientopf- Front desk Supervisor , Gestion de l’hôtel
Thank you for taking the time to share feedback about your recent stay with us. I see that you had an issue in regards to breakfast not being included with your room. This is a brand standard for Hilton Garden Inn, there are several brands within the Hilton family that do include breakfast in their rate. I am sorry if this was not communicated clearly prior to booking the reservation. Keep in mind for future visits that we do offer bed and breakfast packages that would include our cooked to order breakfast and the buffet at a discount rate. I hope that you will choose to give us another try next time you are in the area.
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juill. 2024 par GraceK FD supervisor, Gestion de l’hôtel
Thank you for taking the time to share feedback about your stay with us. I see that you had an issue in regards to cleanliness. I sincerely apologize for the inconvenience you had during your stay. Please do not hesitate to let our staff know about any issues that arise during your stay, in hopes that we can correct the problem before your departure.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
The hotel checked all boxes. Clean rooms, modern look, nice fitness center, and good location all add up to a great stay.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par GraceK FD supervisor, Gestion de l’hôtel
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
