Note fondée sur 961 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 oct. 2023 sur Expedia
Le déjeuner était très bien, établissement propre, bel accueil…
Commentaires de Gestion de l’hôtel
25 oct. 2023 par GM, Gestion de l’hôtel
Dear Dany,Thank you for your positive comments regarding your lunch experience at our establishment. We're delighted to hear that you enjoyed your meal and found the environment clean and welcoming. We strive to provide a great dining experience for all our guests, and your feedback is greatly appreciated. We look forward to serving you again in the future and maintaining the same high standards of quality and service.
par un voyageur
What happened?
Publié le 28 sept. 2024 sur HotelsThe room was good size, clean and well appointed. Unfortunately the outside of the facility looked terrible. Plants overgrown, pathways covered in grass and leaves, very unappealing. We stayed here 2 years ago and it was not like that.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Hello Andrew, We are sorry to hear that you had a bad experience with us. We are currently going under new management and our grounds will be addressed real soon! We hope you give us another chance in the future!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Dear Bryan,Thank you for your feedback and for choosing to stay with us at Sonesta Select Bettendorf. We truly appreciate your time in sharing your experience, and we're glad to hear that you're considering improving your rating to 8 out of 10.We look forward to welcoming you back and ensuring your next visit exceeds your expectations!Warm regards,Hotel ReservationsSonesta Select Bettendorf
par un voyageur
Publié le 10 sept. 2024 sur Hotels
I great place for the cost
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Hello Brittany, we are glad to hear you had a good experience with us!I hope you visit us again soon!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Hello Isabelle, I'm glad you had a great experience with our hotel! We are always looking for improvement, so if you have any comments or concerns please let us know!
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Hello Joan, We are glad to hear that you had a great experience with our hotel! We are constantly trying to improve so if you have any comments or concerns, please let us know!
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Hello Joseph, We are very glad to hear that you had a good experience with us! If you have any comments or concerns, please let us know!
par un voyageur
Clean and friendly!
Publié le 1 sept. 2024 sur HotelsReally nice and clean. Looks can be deceiving from the outside. There wasn’t a breakfast bar and the pool wasn’t working but they adjusted the rate so no complaints!
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Thank you for your kind words and taking the time to rate us, Anonymous!We appreciate your business and invite you to stay with us again to see how we expand and improve for you and of all our guests.Happy Labor Day!
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Sonesta Select General Manager - Bettendorf, IA, Gestion de l’hôtel
We enjoyed having you stay with us Jean Francois!We appreciate your time taken to submit a review.We also look forward to seeing you next you are in the Quad Cities area, thank you!
par un voyageur
Publié le 21 août 2024 sur Expedia
Very clean and good service
Commentaires de Gestion de l’hôtel
21 août 2024 par Front Desk Agent, Gestion de l’hôtel
Hello John, We are glad to hear that you had a good experience with your stay! We look forward to seeing you again in the future.
