Note fondée sur 302 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 févr. 2020 sur Hotels
par un voyageur
Publié le 20 août 2024 sur Expedia
Enjoyable stay by the sea. Good hotel with a few quirks. Still undergoing development hence some areas rather sparse. Outside seating excellent and good views of sea. Dinner with good menu selections. Breakfast choices a little sparse particularly midweek. Would stay again.
Commentaires de Gestion de l’hôtel
21 août 2024 par TRCB, Gestion de l’hôtel
We are delighted you had a good stay with us and you enjoyed our restaurant, outside terrace with scenic sea views which are unique to the hotel, we are pleased that you used this space to make the most of your stay. Thank you for for your constructive feedback.We look forward to welcoming you back soon.
par un voyageur
Consistently High Standards Over the Years
Publié le 19 août 2024 sur HotelsI recently chose to stay at Cooden Beach Hotel, having known it for its high standards back in the 1980s when I lived nearby. I’m pleased to report that the hotel still offers the same good quality experience today. It’s reassuring that it has maintained its standards over the years.
Commentaires de Gestion de l’hôtel
20 août 2024 par TRCB, Gestion de l’hôtel
We are delighted you had a good stay with us and you enjoyed our restaurant, outside terrace with scenic sea views which are unique to the hotel, we are pleased that you used this space to make the most of your stay. Thank you for comments, our team are dedicated to give the best possible service delivery. We look forward to welcoming you back soon.
par un voyageur
Publié le 2 août 2024 sur Expedia
A fantastic hotel in a unique location, but because we do not have a car, Cooden Beach (Southern) Railway station was only yards away together with the ease of hailing taxis to Bexhill-on-Sea.
Commentaires de Gestion de l’hôtel
5 août 2024 par TRCB, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at The Relais Cooden Beach.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing The Relais Cooden Beach.
par un voyageur de Brighton
Publié le 30 juill. 2024 sur Expedia
Failed to be informed our room wasn’t available when checking in, put in another, with no say or word or apology.
Commentaires de Gestion de l’hôtel
6 août 2024 par TRCB, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at The Relais Cooden Beach. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Unhappy
Publié le 28 juill. 2024 sur HotelsWe were disappointed with the general state of the bedroom, a high level of maintenance and dressing of bathroom was not met. Bathroom door was broken and there were faecal stains in the toilet. For the cost of the room, food and drinks I’d expect much better service and quality. We also did not like the fact the hotel was not exclusive to hotel guests only and therefore service on the terrace was poor and hotel guests like ourselves were not prioritised.
Commentaires de Gestion de l’hôtel
21 août 2024 par TRCB, Gestion de l’hôtel
thank you for your constructive feedbackwe use all feedback to improve our offering and service delivery
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Good food, pleasant location, staff very attentive.
Commentaires de Gestion de l’hôtel
21 août 2024 par TRCB, Gestion de l’hôtel
We are delighted you had a good stay with us and you enjoyed our restaurant, outside terrace with scenic sea views which are unique to the hotel, we are pleased that you used this space to make the most of your stay. Thank you for comments, our team are dedicated to give the best possible service delivery. We look forward to welcoming you back soon.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par TRCB, Gestion de l’hôtel
We are delighted you had a good stay with us and you enjoyed our restaurant, outside terrace with scenic sea views which are unique to the hotel, we are pleased that you used this space to make the most of your stay. Thank you for comments, our team are dedicated to give the best possible service delivery. We look forward to welcoming you back soon.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Beautiful hotel in immaculate condition and superb location. Thoroughly enjoyed our stay and wished it had been longer.
Commentaires de Gestion de l’hôtel
21 août 2024 par TRCB, Gestion de l’hôtel
We are delighted you had a good stay with us and you enjoyed our restaurant, outside terrace with scenic sea views which are unique to the hotel, we are pleased that you used this space to make the most of your stay. Thank you for comments, our team are dedicated to give the best possible service delivery. We look forward to welcoming you back soon.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Very nice suite that we stayed in but general decor throughout hotel was very inconsistent and just very random with nothing actually matching .
Breakfast on first morning very good value and pleasant. 2nd morning being Sunday it was a buffet which was somewhat chaotic as hot food not being attended to and kept running out.
Commentaires de Gestion de l’hôtel
21 août 2024 par TRCB, Gestion de l’hôtel
thank you for your constructive feedback which we will use to improve our service,
