Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,0 Service et personnel
1,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juin 2022 sur Expedia
Property uses misleading advertising. The property pictures on Ecpedia shows room with balcony, however property management refusef to honor it. By the time they agreed it was already past 11 PM, and i coukd not avail of room advertised on Expedia.
Commentaires de Gestion de l’hôtel
10 juin 2022 par Sheetal , Gestion de l’hôtel
We are sorry to hear about your experience. We did check our listing and no where is "balcony" mentioned in the room details. Our rooms are either River View or Standard (No View). River View rooms may or may not have a balcony. Images available, are of both categories of rooms. It's unfortunate that you chose not to check-in because of this. It is not possible for us to shift/ change room allotments, but we were able to do it at the last moment for you. We would have loved for you to experience our services and then rated us.
We hope you would give us an opportunity in the future.
