Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
3,3 Service et personnel
2,5 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2023 sur Expedia
From outside the resort looks good but the rooms were really terrible. There was paint coming out from walls. AC made lot of noise. Seems like there is no work done inside the resort from years. Really outdated.
Commentaires de Gestion de l’hôtel
22 nov. 2024 par Ranbanka Heritage Resort, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We're glad you appreciated the exterior of our resort, but we're truly sorry to hear that your experience in the rooms did not meet your expectations. We understand how important a comfortable and well-maintained space is for our guests. Please know that we take your comments about the room conditions seriously, and we are continuously looking for opportunities to improve our facilities. Your insights will certainly help us in our efforts to enhance the overall guest experience. We hope you will consider giving us another chance in the future to show you the positive changes we are implementing. Thank you once again for your valuable feedback.Warm regards,
par un voyageur
Publié le 19 sept. 2021 sur Hotels
par MAKOTO
Publié le 20 nov. 2017 sur Hotels
部屋の水（シャワー、洗面用）が井戸水で塩分が除去されてない為
石鹸の泡がたたない。 シャワーを浴びてもスッキリせず、
洗髪したあとも髪がサラサラしない。 英語のわかるスタッフが少ない
ので不便。
Commentaires de Gestion de l’hôtel
10 janv. 2018 par Ranbanka Heritage Resort, Gestion de l’hôtel
Dear Guest,
Thank you so much for the feedback you have shared, further to your stay with us. Please accept my sincere apologies for the inconvenience caused to you during your stay. We constantly strive to improvise and win back your faith in us and our services.
