Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
3,4 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Room Cancelled - no refund as I arrived late
Publié le 27 juin 2024 sur HotelsI was to arrive in Bhubaneshwar in the early hours of 26th by train and wanted to reach the hotel and sleep for a few hours before I head out again. Hence decided to make a reservation for the previous night itself so that I wouldn't have to deal with the hassles of an early check in.
Unfortunately my train got delayed and when I reached the hotel early in the morning hoping to check in and get some sleep - I was in for a rude shock. They told me that my room was cancelled as it was treated as a no show the night before and hence refused to honor my booking and give me a room (although they did have rooms available). I told them that my phone number was on record and the onus was on them too to confirm if the guest is not coming before unilaterally deciding to cancel the room treating it as a no show and appropriating the entire amount paid; the staff were pretty rude and refused to even consider my situation
Flabbergasted but too tired to go anywhere else, I paid the full price for an entire day rent at the hotel and booked another room and got some rest.
I travel all the time but this has never happened to me previously. Sad that it should even happen and that too at a premier hotel
par un voyageur
Publié le 24 avr. 2024 sur Expedia
Service was excellent
par un voyageur
Publié le 19 mars 2024 sur Hotels
par un voyageur
Publié le 17 mars 2024 sur Hotels
par un voyageur
Publié le 5 mars 2024 sur Expedia
Great property!! My parents loved the stay
par un voyageur
Publié le 2 mars 2024 sur Expedia
Swosti Premium, I stayed for almost a week. One of the grandeur hotel in Bhubaneswar located in a posh area with other adjacent five star hotels. Cozy, quality and comfort. I got to meet many friends and authors in the lobby, cafe, or in their restaurant. The staff particularly Anant, and Kamaluddin were always preset with a smile to take care of my needs. Other staffs as well were friendly and courteous. Would love to come back again at this place.
par un voyageur
Publié le 21 déc. 2023 sur Expedia
par un voyageur
Publié le 2 déc. 2023 sur Expedia
We stayed two nights and closer to all places that interest us.
par un voyageur
Publié le 12 avr. 2023 sur Expedia
par un voyageur
Publié le 17 janv. 2023 sur Expedia
Spacious and well appointed room, very comfortable bed, good lighting and climate control, well appointed bathroom. First-class buffet breakfast, with Indian and Western options. Lovely pool. Gorgeous grounds. This was my second very satisfactory stay at this hotel.
