Ratings based on 312 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 1, 2024 on Hotels
Would highly recommend this hotel-great location-very friendly -excellent professional service
We look forward to returning!
Elaine and Eduard Ireland
by A traveller
Posted Jul. 18, 2024 on Expedia
I recently stayed at Villa Koegui and found the experience disappointing, especially considering its four-star rating. Based on the standards of other four-star hotels in town, Villa Koegui falls short in several areas.
The pro was the quiet street, clean, good location.
We booked a superior room, which is the middle option offered. The decor was minimal and reminiscent of an IKEA showroom, lacking the charm or warmth I expected. The room was also quite small, which made it feel cramped and less comfortable than anticipated.
One of the most glaring issues was the lack of amenities. There were no bathrobes or slippers, which are typically standard in a four-star hotel. Additionally, the hotel only offers a small interior courtyard, which does not add much to the overall experience. The internet was another significant problem; it was often not working, and when it did, the connection was painfully slow.
As a VIP guest, I anticipated some added perks, but this aspect of the stay was also underwhelming. We were not offered a room upgrade, and the complimentary bottle of wine turned out to be just a small airplane-sized bottle, barely enough for a single glass. This stinginess seems to encapsulate the overall experience at Villa Koegui.
Overall, Villa Koegui did not meet the expectations set by its four-star status. The lack of amenities, subpar room quality, and disappointing VIP perks make it difficult to recommend this hotel compared to others in the area.
by A traveller
Posted Jul. 10, 2024 on Expedia
Good location and friendly staff. Coffee wasn’t great in the morning. We asked the hotel to secure a taxi but the taxi was a rip off.
by A traveller
Posted Jun. 21, 2024 on Expedia
by A traveller
Posted May 20, 2024 on Expedia
Outstanding, fantastic, just the perfect place to stay when in Biarritz.
by A traveller
Posted Apr. 29, 2024 on Expedia
by A traveller
Posted Apr. 14, 2024 on Expedia
Lovely, small hotel. Wish we could have stayed longer.
by A traveller
Posted Dec. 31, 2023 on Hotels
by A traveller
Posted Dec. 25, 2023 on Expedia
Nice hotel. Clean, friendly staff in a great location.
by A traveller
Posted Dec. 10, 2023 on Expedia
PROs: Perfectly located, pleasant staff, well equipped, comfortable small hotel with a nice lounge and outdoor area. Very cosy!
CONS: Rooms can get quite tiny for 4*, good enough for one person but corridor floors and walls need maintenance.
You are entering via staircase with polished aluminum edge (safety?) - watch out in rain!
