Note fondée sur 47 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Amazing place
Publié le 4 avr. 2024 sur HomeAwayAmazing place , we really enjoy, and everything was perfect at Mermaid House , we love it and recommand 👌
par un voyageur
A very nice experience
Publié le 16 sept. 2024 sur HomeAwayWe had everything we could possibly need.
par un voyageur
Great location
Publié le 2 août 2024 sur HomeAwayOverall this was an excellent stay, even in the late fall in New England. The walkable distance to the beach and kayakable cove (with provided kayaks) was a huge plus. The house is comfortable and well equipped. We'd stay here again without hesitation.
par un voyageur
Owner should air the house out!
Publié le 22 mai 2024 sur HomeAwayCONS: Trying to figure out how to unlock the door was ridiculous - very confusing instructions. Finally called the agent. The house smelled very stuffy & musty so we opened all the windows. shouldn't the cleaning staff had done that?? The exterior of the house is in need of repair - rotten shingles. Also the interior trim around the windows is in bad shape. The fridge ice machine did not work and the 'professional ice machine' also was not hooked up. And as another guest noted: 2 dish towels and 1 roll of paper towels - hardly adequate.
PROS: Nice area, close to beach walk, and the grounds are lovely, professionally landscaped. The kitchen obviously has gone through a major overhaul and is wonderful. The beds were all very comfortable. Nice dining room. And huge TV room although the window shades look wonky.
Lots of room for a family reunion!
Commentaires de Gestion de l’hôtel
16 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience, we're pleased you enjoyed the spaciousness of our home and thought the beds were comfy! That said, we apologize for the issue you encountered with the lock and our local manager assured us that the instructions have been updated for better ease of use. Also, a deodorizing carpet cleaning has been scheduled and the icemaker has been hooked up and is in good working order. The homeowner is doing some updates to address the exterior issues and we appreciate your feedback. We enjoyed having you as our guest and hope to host you again soon.
par un voyageur
Great house and location. Not so great communication.
Publié le 3 avr. 2023 sur HomeAwayThe house was lovely and had every convenience. Plenty of room for people to gather in different spaces and relax. It would have been great for a multigenerational group. The location was wonderful for morning walk along the beach, even in chilly weather. Overall we had a nice time.
The cons: The management company did not respond to my questions before arrival. Check-out was 10am on Sunday. Makes sense for busy summer season but since we were only coming for an off-season weekend I asked about late check out. Didn't get a response. Then at the last minute got an automated message offering late check out for an extra fee. That would have been nice to know ahead of time. Also, the house was not as clean as we would have liked. I did reach the management company and they said they would notify housekeeping, but that didn't help us at all.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Emily. We regret to hear that we were unable to provide you with a pleasant stay. We appreciate you bringing this concern to our attention and allowing us to review and address it accordingly. We will be sure to forward your concern to our local manager, who will work with our homeowner to make the necessary improvements to the home. We hope you will allow us to host you again.
par un voyageur
Ants
Publié le 27 mars 2023 sur HomeAwayPictures not quite up to speed vs reality. House had a major ant problem.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for any unwanted critters you encountered during your stay with us and appreciate you identifying this area in need of attention. We have passed your comments along to the HOA, which provides pest control services for the property, to review and address. We hope to host you for a truly carefree and enjoyable getaway in the future!
par un voyageur
Great Location for quick family celebration
Publié le 16 mars 2023 sur HomeAwayWe rented the house for an 80th Bday celebration. Location was perfect for everyone traveling and had meaning with past summer visits to Biddeford Pool, Fortunes Rocks and Saco. The house provided plenty of room with a nice big dining table which we were all able to sit around and share memories of the Birthday Wife/Mom/Grandmother. Kitchen was well stocked, ice maker was nice and probably even more important for summer getaways. Grandchildren enjoyed the ping pong and foosball table in the basement.
While the communication with Vacasa LLC was easy (more then enough eMails & Text msgs), seems a bit disjoint with them wanting to manage everything thru their platform vs our rental thru VRBO. Makes me question the fees going to both Vacasa & VRBO
par un voyageur
This house has everything!
Publié le 6 mars 2023 sur HomeAwayA wonderfully stocked house with a dream kitchen and so many free amenities! Highly recommend.
par un voyageur
They thought of everything!
Publié le 18 déc. 2022 sur HomeAwayWe loved our stay! The place was clean, comfortable, and had everything we needed. Check-in was easy and the neighborhood was nice! We would love to stay here again
par un voyageur
Beautiful fall weekend!
Publié le 14 nov. 2022 sur HomeAwayWe enjoyed everything about this house and the area of Biddeford Pool. The house was beautiful, spacious, family friendly and had everything we could've asked for and then some. The ocean breeze coming in through the windows even in mid November was our favorite part. We walked to both beaches several times and enjoyed riding the provided bikes around the neighborhood. The kitchen was perfect for cooking the big family dinner that we planned. Beds were all comfortable and the basement was a dream for all the kids. Would love to return!
