Note fondée sur 119 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Hotels
par un voyageur
Publié le 8 sept. 2024 sur Expedia
The downstairs of the pub was lovely and had a great range of food and had a lovely feel, had really high hopes for our stay. Some of the staff were great and very welcoming, but did have to wait a while to be checked in and out as some of the staff were busy messing around behind the bar rather than serving us and other customers.
Room provided was not like any that were displayed on the listing photos which was really disappointing. It’s was a lot lower on the scale of modern or done up but there were still some nice features about the place. The room was covered in ‘fixes’ that were done poorly and not fried properly, and there was a lot of damp in the room, showing drip marks and wet patches on the walls and giving off a slightly musky smell.
There was mold in the bathroom too and the plumbing for toilet and bath was quite poor as didn’t drain, which was a shame as apart from the above it looked really lovely. The bathroom was well stocked with good toiletries which was appreciated.
Quite chilly in the evening as the windows didn’t close properly and the electric heater in the room was broken.
The bed was not too bad, it was presented nicely but was rather uncomfortable and there were hairs in the bed when we first checked in. There were hairs in the bedding when we first checked in too.
Some nice aspects of the place but was a shame there were so many smaller things that made it not the best stay.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par The Seagate Team, Gestion de l’hôtel
Dear GuestThank you for your kind comments re our pub, we are very pleased you found it lovely and liked the wide range and food we offer.We are sorry if you were disappointed with your room on your stay, we would be more than happy to discuss your concerns with you if you would like to give us a call, and apologise if your expectations were not met; the pictures on our website vary, so unsure what room type your reserved.We do hope you will return in the future and as we have said, we would be happy to speak with you.
par un voyageur
Would stay again
Publié le 5 sept. 2024 sur HotelsHad a family room in the annexe overlooking the river. Very spacious for us and the dog. The only negatives a bigger fridge would have been nice for a week's stay. And there was workmgoing on at the building next door so a bit noisy but would definitely stay again
par un voyageur
our sea view
Publié le 18 août 2024 sur HotelsOverall the room was clean and tidy,Bathroom needed the grout seeing to,other than that everything was fine.
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Sian O’Brien, Gestion de l’hôtel
Dear RichardThank you so much for your 5 star review, we are delighted you had a great stay and do hope to see you again very soon.Thank you once again.
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Publié le 8 juill. 2024 sur Hotels
par un voyageur
If it was clean, it would have been much better.
Publié le 29 juin 2024 sur HotelsThe room had potential to be really nice.
It's modern with nice facilities, but it was sadly very dirty, floors and furniture very dusty, badly in need of a proper clean.
When you got onto the bed after walking on the floor, all of the dust and hairs gathered on the bed!
The mirror was filthy, you couldn't see in it.
We also didn't know (as it's not shown anywhere on the booking or explained when you book) that not everyone stays in the actual hotel building, Like us, we checked in and had to stay in a place a road or two down, so not onsite.
So that was a shame.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Stopped here just for one night, I would definitely stay again. Nice room, lovely view and staff all very friendly. Appledore a good place to use as a base to explore the area. We'll be back.
Commentaires de Gestion de l’hôtel
20 août 2024 par Sian O’Brien, Gestion de l’hôtel
Dear SharonMany thanks for leaving a review, we are so pleased you had a GREAT STAY.We are so pleased you liked your room and you found the team friendly, with that in mind, we will look forward to welcoming you again, soon.Thank you
