Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Wonderful House
Publié le 26 févr. 2024 sur HomeAwayThe house is roomy and luxurious.
The great room is very open and great for entertaining. The kitchen was well stocked.
The bedrooms each have en-suite bathroom.
We had a wonderful time and have saved the property for next time.
par un voyageur
Beautiful home fit for a large crowd
Publié le 24 juill. 2023 sur HomeAwayWe had a group of 9 adults staying with us for a summer weekend. A lot of vacation homes we looked at had enough beds, but not adequate seating to accurate the full group at once. This home not only had great space with 3 king beds included (instead of a bunch of bunk rooms for little kids), but had 3 dining areas that could accommodate us all at once, as well as enough living room seating for everyone to comfortably hang together for a game night after a long day on the lake.
The kitchen is very well stocked with dishes and cookware, which was great for our group as we all love to cook together. Be prepared to pack your basics like cooking oils and spices.
One thing I would note especially for a summer trip is that only the upstairs bedrooms have A/C, the lower ground floor only has heating. During the heat of summer, that can be an issue for finicky sleepers.
We adored the house and really enjoyed our stay. It's the perfect home to host.
par un voyageur de Northridge, CA
Fabulous stay at Big Sky!
Publié le 20 juin 2023 sur HomeAwayWhat a wonderful property! The house itself is everything and more! I now call it heaven! Thanks for hosting us, we all thoroughly enjoyed our time here. The pac man table is the cherry on the sundae!
par un voyageur
Great spot
Publié le 19 mars 2023 sur HomeAwayGorgeous property with an amazing great room
Commentaires de Gestion de l’hôtel
3 juin 2023 par VrboOwner, Gestion de l’hôtel
I'm glad to hear that you had a great spot! A gorgeous property with an amazing great room must have created a wonderful atmosphere for your stay. It's always a pleasure to be in a space that is visually appealing and provides a comfortable and enjoyable environment. Thank you for sharing your positive feedback, and I hope you had a fantastic time during your stay. I hope you have the chance to return for another splendid stay in the future!
par un voyageur
Pre thanksgiving celebration
Publié le 21 nov. 2022 sur HomeAwayOverall the stay was great. We would definitely consider rebooking this home. Our kids and adults in our family enjoyed this home.
However i do have pointers to make this home a 5 star. The fact that this location is pet friendly cause this home to have a lot of pet hair throughout the living room area (throw blankets, throw pillows, etc). The house had plenty of extra blankets and pillows in the closet, which i loved and worked out for us. However, the extra blankets just didn’t seem “fresh.” The quality of the toilet paper and paper napkins in the kitchen are poor quality and is not consistent with the quality of the house.
During the booking process i had some concerns. After completing my booking process, i sent a message through the VRBO application and after 48 hrs i did not receive a response. VRBO suggests that if one does not hear back from a property after 48 hrs we should reconsider our booking. I had to call VRBO and explained the lack of communication. VRBO finally got me in contact with the property management.
After I explained to the property management that communication was key as this was our first trip to Big Bear and i was traveling with small children i had several questions to make this a successful vacation for my family.
Booking management did not seem to care about my concerns and were quick to respond if i wanted to cancel i could but would not receive a full refund.
This made me feel undervalued as a customer and did not feel that the property management had the customers best interest in mine.
The quality of the home made up for this big hiccup.
par un voyageur
Beautiful Home
Publié le 29 juill. 2022 sur HomeAwayLoved our stay! The home is beautiful and peaceful neighborhood. The only complaint is on hot days the AC unit is only upstairs but it does have a big open floor plan so I understand why it’s harder to keep cool but the tops that had the AC was freezing and downstairs was hot so the people that slept in the downstairs bedrooms were very warm on an 80 to 85° day. But loved the home and our stay!!!
Commentaires de Gestion de l’hôtel
25 août 2022 par VrboOwner, Gestion de l’hôtel
Hello Lisa, Thank you for taking the time to write us a review. We are so happy to hear that this property Big sky we apologize for the problems encountered during your stay.
Destination Big Bear
par un voyageur
Absolutely gorgeous home
Publié le 25 avr. 2022 sur HomeAwayI stayed with family- and this place was great for separate families who want to stay together. All rooms are masters. My sister has 2 children so she stayed in the room with the king and futon with her family of 4. My family of 3 stayed in the other upstairs master. Love the king bed! Beds were comfy. All the bathrooms are very nice too! I love that the downstairs is so open, you feel like your with everyone even if your in different sections. The one downfall was that they didn’t have pots, like to cook spaghetti sauce. We had to purchase 2 pots since we had a big party and the local store only had smaller pots-and that was $80 l, then come to find out the can opener was broken, so back to the store for that! An up side was that even though we ran out of propane in the middle of grilling our chicken, there was a replacement waiting and that was an easy fix. Overall, we would definitely stay again!
Commentaires de Gestion de l’hôtel
24 sept. 2022 par VrboOwner, Gestion de l’hôtel
Hello Patricia,
Thank you for taking the time to leave us a view. We are happy to know that Big Sky was able to accommodate the separate families. Please note for your next stay that you can always reach out to us and we can deliver items like pots because we do provide those. We look forward to hosting you again.
Kind Regards,
Destination Big Bear
par un voyageur
Big Sky Property
Publié le 15 nov. 2021 sur HomeAwayThe cabin was absolutely beautiful and we would stay here again if the cleaning of the cabin improved. The only negative comments we have was finding chocolate marijuana in the fridge (thankfully my kids didn't try to eat it) as well as an unused blunt in my children's bed (age 3 and 8) that was hidden away - we found only when placing the bed back into the couch on the loft area. Lastly, the oven in the kitchen was completely dirty upon arrival and we found a random shirt in the master bedroom upstairs on the floor.
Commentaires de Gestion de l’hôtel
19 mai 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your review Jessica. We deeply apologize that is completely unacceptable. We also apologize about not getting you connected with our resolutions team fast enough. They will be reaching out to you soon to see how we can make things right for your next stay with us. We are always looking for ways to improve and take this review seriously. We will be discussing this with our cleaning department as well as management. We hope you give us another opportunity to make things right.
par un voyageur
Big Sky Vacation
Publié le 28 mars 2021 sur HomeAwayThis home was perfect for our 3 day getaway with kids and grandkids. Upscale quiet neighborhood, fantastic Great Room, good floor layout, all new construction (2018), modern fixtures and amenities, short 10 minute drive to town and skiing but away from the crowds. Perfect!
Commentaires de Gestion de l’hôtel
29 mars 2021 par VrboOwner, Gestion de l’hôtel
Hello, Doug Thank you for taking the time to write us a review. We are so happy to hear that you not only enjoyed your stay here in Big Bear Big Sky but you add a very beautiful memory with your family. Location is such an important factor in booking a property. Cleanliness is the first priority and moreover, we always keep in mind the very much needed items. Big Bear is definitely a place for friendly neighborhoods:).we are really happy you like a great room, floor layout, and amenities. Hope to see you again. Destination Big Bear
par un voyageur
Beautiful Property
Publié le 6 mars 2021 sur HomeAwayLots of space and great central living area for the family to enjoy. Will definitely be coming back.
Commentaires de Gestion de l’hôtel
6 mars 2021 par VrboOwner, Gestion de l’hôtel
Hello Kyle, Thank you for taking the time to write us a review. We are happy to hear that Big Sky was able to fit your larger group. It's our goal here at Destination Big Bear to provide the best service possible and is glad we were able to provide just that. Come back soon, Destination Big Bear:)
