Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Big and spacious living space
Publié le 26 mars 2024 sur HomeAwayWent with 2 families, 4 adults and 3 kids. The living/kitchen/dining space was enormous. Perfect for our group. Beds werent the most comfortable but ok. Only problem was we were suppose to check in at 4, but the cleaning crew didnt arrive until 340 so we had to wait outside for an hour and a half while they cleaned. Not horrible but it atarted snowing and it was just a bit inconvenient. They did let us check out late on our departure date, so that was nice!
Overall, minus the check in hiccup, excellent place to stay.
par un voyageur
Great Place for Families
Publié le 17 févr. 2021 sur HomeAwayGreat location for a family looking to experience Big Bear. Bunk beds, retro game arcade, game chest, and jacuzzi were all big hits. Loved all the knotted pine cabinets, ceilings, and matching furniture. Place very clean and thoughtfully decorated. Nice TV’s for movie night. Full kitchen with needed utensils. Everything seemed new to us.
Master bedroom bed was hard and only a queen. Jacuzzi ordnance at 8pm that we were unaware of when booking. Overall awesome place and we will be booking here again!
Commentaires de Gestion de l’hôtel
17 févr. 2021 par VrboOwner, Gestion de l’hôtel
Hello Kim, Thank you for taking the time to write us a review. We are so happy to hear that this property Mountain Bliss was able to be enjoyed by everyone in your group. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Sounds good you enjoyed all the amenities of the cabin. Cleaning is our first priority in each of our cabins and we keep in mind the much-needed items and equip them. Hope to see you very soon, Destination Big Bear :)
par un voyageur
Premium priced.. mediocre Accommodations
Publié le 8 déc. 2020 sur HomeAwayLinens were extremely cheap. Couches were uncomfortable and dated. Overall sleeping accommodations were inadequate for the price being charged. If you’re going to charge a premium you need to provide premium accommodations.
Commentaires de Gestion de l’hôtel
16 déc. 2020 par VrboOwner, Gestion de l’hôtel
Hello Jennifer, thank you for taking the time to leave us a review and give us feedback on the home Mountain Bliss as well as your stay. We really apologize you got issues with linens and couches. This is not what we like to hear from our tenants, and not up to our standards, But the comfort of the Couch being an individual personal preference, this is something that is difficult for us to match. We do our best to accommodate everyone and their preferences with purchasing natural, comfortable beds. Moreover, we appreciate your suggestion that its dated but we definitely get this up for future guests. Issue you got with linens, As we have the management staff for the home this is something that we can and will address once notified for us to address. We felt glad to fix it up during your stay. Kindly regards, Destination Big Bear
