Note fondée sur 84 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Kajal, Gestion de l’hôtel
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
par un voyageur
Publié le 30 août 2024 sur Expedia
par un voyageur
Recommended
Publié le 28 août 2024 sur HotelsGoldmine is clean, rustic, and charming. Check-in was quick and easy. Room and bathroom were clean, water was hot and plentiful, fridge and microwave functioned properly, TV and internet were fast and glitch-free. The surrounding area was quiet and shopping dining was within walking distance. I recommend.
Commentaires de Gestion de l’hôtel
29 août 2024 par Sunny, Gestion de l’hôtel
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Sunny, Gestion de l’hôtel
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Sunny, Gestion de l’hôtel
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.
par un voyageur
Publié le 13 août 2024 sur Expedia
Number one, it’s outdated old property with no air conditioning, number two they charge $30 fee per dog per nighg and third no one is in the office until 2:30 pm so there’s no early check in ever. You can call the number and they will inform you to come back between 2:30-3pm
Outdated old furniture, dark brown old carpet that’s ripping in places, very very hot but don’t have air conditioning at all
Outdated old furniture and the stay feels super uncomfortable non cozy at all!
If we know about the 3 things in the beginning we would have stayed with a nicer place because we ended up paying the same when they decided to charge us $60 per night for our small dogs
Commentaires de Gestion de l’hôtel
18 août 2024 par Sunny, Gestion de l’hôtel
Thank you for taking time to review our Lodge. First of all your original reservation was for June 8 so at that time you could not came because as you are saying you had an accident so you was asking for a refund but it's non-refundable because you booked non-refundable. So because you had an accident so that's why we gave you 1 more chance to reschedule your reservations from our side with additional fees for changing dates and difference fees or else you would loose this reservation because of NO SHOW. So 2nd we didn't mention or advertise for any kind of Air Conditioning. We have updated photo in expedia.com so we are not hiding anything. So our check in time starts at 4 pm so then also we give you early check in at 2.30 to 3 pm. We also advertise about pet police that we are pet friendly with additional fees so for 1st pet is 40.00 and for 2nd pet is 60.00.
par un voyageur
Most affordable
Publié le 12 août 2024 sur HotelsGoldmine Lodge was the most affordable hotel we could find in Big Bear when we were booking a last-minute weekend trip. Not super fancy, but the bed was very comfortable. The only minor complaint is that the toilet and sink were very low
Commentaires de Gestion de l’hôtel
18 août 2024 par Sunny, Gestion de l’hôtel
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.
par un voyageur
Publié le 9 août 2024 sur Expedia
Its a cute, quiet place with a little grassy area in front. Playground needs an update and so do the rooms. Showers have hot water. Has somewhat of a cabin feel. Cute lights hanging across ourside. Front desk lady or the guy inside didnt greet me, she was rude and wasnt paying attention to what i was saying. I had to go to a diffrent hotel to chrck in and no one was at the gold mine hotel for me to check out.
Commentaires de Gestion de l’hôtel
18 août 2024 par Sunny, Gestion de l’hôtel
Thank you for taking the time to review our lodge. We appreciate your feedback and suggestions. We hope you had a better experience staying with us. We hope to see you again soon. The door is always open to our wonderful guests.
par un voyageur de LAS VEGAS
Publié le 30 juill. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
18 août 2024 par Sunny, Gestion de l’hôtel
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.
