Note fondée sur 22 évaluations de clients
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4,2 Propreté de la chambre
5,0 État de l’hôtel
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avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Beautiful home
Publié le 19 nov. 2024 sur HomeAwaySuch a beautiful home
par un voyageur
Highly recommend this beautiful cabin
Publié le 17 juin 2024 sur HomeAwayWe couldn’t be happier on our stay in this beautiful and very spacious cabin. The area is so peaceful with the most gorgeous views and close to great restaurants, shopping and activities. The management company provided great service and made the process very smooth. We will definitely be back. Thank you again for a most enjoyable getaway.
Chris & Suzette
Palmdale, Ca.
par un voyageur
Publié le 27 mars 2024 sur Expedia
The Family had so much fun staying at this cabin
It was cute and cozy , everything you need is there.
par un voyageur
Ski haus
Publié le 7 mars 2024 sur HomeAwayAmazing/Fun
par un voyageur
Nice place but needs attention
Publié le 3 juin 2023 sur HomeAwayCheck-in: Not ideal. The property manager has good communication but requires you to go to their office to then give you an electronic door code. Why not just give the door code to the guest? We also uploaded both a drivers license and a photo of ourselves to their portal so they already had those.
This listing advertises a “Tesla Charger”-it is only a NEMA 14-50 outlet. If we had known this we would have brought the sufficient cables. The property manager was unaware if it was an actual charger or just an outlet when we called to inquire.
King size bed on middle story was squeaky, just rolling from one side to another was loud enough to hear from other bedrooms.
Kitchen faucet was in disrepair, leaked water from the side onto the kitchen counter.
Leak presented itself at the ceiling of the bottom floor bedroom, when we called the property manager they said it was a known issue for a month already but hadn’t been taken care of.
Trash, not a big deal, but they make you take it to an offsite facility due to wildlife.
Multiple instruction sheets throughout the home contradicted each other on what a guest is required to do or not do. Ex. Put away clean dishes or leave them in the dishwasher. Two sheets said to put them away and another said to leave them.
Kitchen had a good amount of cooking items, however we cleaned them before using as they were dirty.
View of the mountain and ski slopes was great! Ample amount of parking. Propane BBQ grill worked great.
par un voyageur
Forest Views
Publié le 2 août 2022 sur HomeAwayWe’ll maintained 3 story home. Level front parking on a home that’s built on a steep descending slope. Living room, kitchen, and balcony with great forest view on entrance level. Fairly steep steps from living room to second level down with 3 bedrooms and a bathroom. Another set of steep steps to bottom level bedroom/game room with a sink, small fridge, foozball, tv and the second bathroom. Home not good for small kids or older adults. Hard to navigate the levels. But for our group it was a very good cabin.
Commentaires de Gestion de l’hôtel
25 août 2022 par VrboOwner, Gestion de l’hôtel
Hello, Henry Thank you for taking the time to write us a review. We are happy to hear that this cabin ski haus was able to fulfill your needs and having fun with your loved ones is a wonderful moment. We hope next time you will have great joy with us. Hope to see you again very soon. Destination Big Bear
par un voyageur
Stay away of destination big bear company
Publié le 4 juin 2022 sur HomeAwayThey canceled our property after one month of my reservation for no reason then gave us this cabin with lots of problems problems and they try to charge us up to $10000 for no reason they said after you left there was leaking and flood everywhere,wow so disappointing . We are lucky we got pictures and videos right before exit and lock the door but still they don’t accept and it’s about a week they freeze my deposit for NO REASON. Unbelievable. Just RUN when you see destination big bear llc .
Commentaires de Gestion de l’hôtel
14 juin 2022 par VrboOwner, Gestion de l’hôtel
Dear Mr. Walker,
Thank you for taking the time to write a review of your experience with Destination Big Bear. We are sorry to hear that you were not pleased with your stay. We would like to apologize for any inconvenience or issues you encountered while staying with us. It is our goal to provide each and every one of our guests with a comfortable and enjoyable stay; however, we did fall short on this occasion. We reported water damage but had the resolutions department clear this up. If there is anything we can do in the future to make up for this, please do not hesitate to contact us directly. Again, we apologize for the inconvenience and hope that you will give us another chance in the future.
par un voyageur
Good Experience
Publié le 5 avr. 2022 sur HomeAwayWe were very pleased with our stay. The description was accurate. The kitchen was fully stocked with dishes, glasses, cooking pots & utensils. We enjoyed cooking dinner at the cabin. I would definitely stay again. We had 4 adults & 3 kids. It was perfect.
Commentaires de Gestion de l’hôtel
18 mai 2022 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to review your stay with us and for the feedback on our kitchen. We are happy that you enjoyed your experience at Destination Big Bear and hope to welcome you back soon!
par un voyageur
Great House
Publié le 20 mars 2022 sur HomeAwayThe house is great. Perfect location. Plenty of room for two young families. Incredible view. Decent decor. We learned the backyard faces the sun which was only a bummer bc it melted the snow we got real fast. Otherwise the hill in the yard would’ve been perfect for the kids to sled down. The people at check in weren’t the friendliest bunch but they did let us check in early which was a huge plus. Overall, a great stay.
par un voyageur
A great getaway
Publié le 7 mars 2022 sur HomeAwayThe house itself is lovely. We had plenty of room to gather and plenty of beds. The heating system is pretty ineffective however, in the lower 2 floors. The basement was around 55 degrees and never got any warmer. I'm not sure all the vents were functioning.
Commentaires de Gestion de l’hôtel
21 sept. 2022 par VrboOwner, Gestion de l’hôtel
Hello Stephanie,
Thank you for taking the time to leave us a review. We are glad to know that you thought the Ski Haus was lovely. You did come during the cold season which Big Bear can get very cold. It is hard to control the home with central heating as heat rises, but we will be sure to check the system out and repair it if needed.
Kind Regards,
Destination Big Bear