Note fondée sur 286 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Clean and very friendly. We had an issue with the TV and the gentleman came up to the room and handled it right away.
Maybe a very more options for breakfast, like hard boiled eggs.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Alex, Gestion de l’hôtel
Hi Sandy, thank you so much for the great suggestion and wonderful review! We are always looking to improve and so helpful ideas like this truly help! We will get started right away on expanding our breakfast options. Thank you again and if you are ever up this way again, we'd love to see you!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Friendly annd accommodating staff.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Alex, Gestion de l’hôtel
Hi Steven, thank you so much for the wonderful feedback! We really enjoyed visiting with you and we are happy to see that you enjoyed it as well! Thank you again and if you are ever in the area, we'd love to have you stay with us again!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par JJ, Gestion de l’hôtel
Doreen, Thank you so much for taking time to rate your stay. We're thrilled to see you enjoyed your stay. We enjoyed the opportunity to host you and we hope to see you again in the near future!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The staff was incredibly welcoming and friendly. Did everything they could to make sure the stay was enjoyable
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Alex, Gestion de l’hôtel
Hi Jonathan, thank you for your kind words and high rating! We take great pride in trying to create a friendly atmosphere and we're glad that it seems to be paying off! Thank you so much again and if you are ever up this way again, be sure to stop in and say hi!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Alex, Gestion de l’hôtel
Hi Mark, thank you so much for rating us so highly! We really enjoyed having you here and we are glad that you enjoyed it as well! We are always trying to improve, so if we truly appreciate your opinions. Thank you so much again and hope to see soon!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Very nice budget motel but the staff/owner was exceptional. We needed a jump to start our car and he was right there.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Alex, Gestion de l’hôtel
Hi Julian, thank you so much for rating us so highly! We pride ourselves on our customer care and appreciate your gratitude greatly. We are also happy that you found our prices reasonable. Thank you so much again and if you are ever in Big Lake again, you're always welcome here!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Alex, Gestion de l’hôtel
Hi David! Thank you so much for taking the time to rate us highly! As new owners and management, we are constantly looking for new ways to improve. If you have any ideas on how we can possibly make guests' stays even better, we'd love to hear it! We hope to have you stay again soon!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par JJ, Gestion de l’hôtel
Amy, it was a great pleasure having you with us. We enjoyed the opportunity to watch your dog. If you're ever planning to be this way again, we'd love for you to stop by.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The bed was very comfortable. The shower (although the showerhead was tiny and thought it would sting) was nice and refreshing - could rinse shampoo/conditioner out well and it was high enough to shower (I’m 5’8”). The guy at desk was friendly and even remembered my name after several hours. The breakfast was continental so no waffles/pancakes or sausage etc. (hot stuff). I heard it has new owners so probably upgrading yet - there was a musty smell when I first got there but it dissipated - couldn’t crack window open but I had air freshener along - I think new carpet could be a remedy. All in all it was close enough to where I needed to be and I’d stay again.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par JJ, Gestion de l’hôtel
Thank you for your review, Diane. Your feedback is extremely helpful to us as we prioritize the things we need to improve upon. We checked the window and found that the latch was stuck. Thank you for bringing this to our attention. We recognized the musty/humid feel this summer and are exploring solutions. The cooler weather I think was starting to help; however, we just had the carpets shampooed in the building, and so we're feeling humid again. :-( We are considering hard floors but haven't decided yet. Thank you for choosing to stay with us and we hope to see you again!
par un voyageur
Publié le 24 août 2024 sur Expedia
Staff were very friendly and accommodating. I recommend them if you’re near the area.
Commentaires de Gestion de l’hôtel
24 août 2024 par Alex, Gestion de l’hôtel
Hi Bob, thank you so much for rating us so highly! We loved being able to visit with you about your family and your exciting vacations! We're happy that you enjoyed your stay with us! Customer service is obviously our #1 priority, so it's wonderful to see that we are heading in the right direction! Thank you again and we hope to see you again soon!
