Note fondée sur 78 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Best Western Plus, Gestion de l’hôtel
Dear Mr. RicardoThank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 325-884-1011.Sincerely,Jylina EvansGeneral ManagerBest Western Plus Big Lake Inn
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par Best Western Plus, Gestion de l’hôtel
Dear Mr. GeraldThank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 325-884-1011.Sincerely,Jylina EvansGeneral ManagerBest Western Plus Big Lake Inn
par un voyageur
Publié le 9 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par Best Western Plus, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 325-884-1011.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Jylina EvansGeneral ManagerBest Western Plus Big Lake Inn
par un voyageur
Publié le 5 avr. 2024 sur Hotels
par un voyageur
Publié le 8 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Caleb, Gestion de l’hôtel
Dear Justin,On behalf of the entire hotel team, thank you for sharing your positive feedback experience with us during your recent stay at the Best Western Plus in Big Lake. We strive to learn and improve when and where needed. We appreciate your honesty and are delighted to hear that you had an overall positive experience. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It is always encouraging to hear feedback where we need to improve, particularly from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand but exceeding the expectations of our valued guests. Providing the highest level of hospitality is our number one priority. Here at Best Western Plus in Big Lake, Texas, we continuously strive to exceed your expectations.We value your feedback and will use it to improve our services and ensure that all of our guests have a pleasant experience. Thank you again for staying with us. We hope to see you back soon!Sincerely,Caleb ChaneyAssistant General ManagerBest Western Plus Big Lake Inn
par un voyageur
Publié le 14 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 juin 2023 par Jessica, Gestion de l’hôtel
Thanks for the GREAT score :)
par un voyageur
Publié le 15 mai 2023 sur Expedia
Very clean
Commentaires de Gestion de l’hôtel
15 juin 2023 par Jessica, Gestion de l’hôtel
Thanks for the 5 stars :)
par un voyageur
Publié le 26 avr. 2023 sur Expedia
Awesome service and great breakfast.
Commentaires de Gestion de l’hôtel
15 juin 2023 par Jessica, Gestion de l’hôtel
We appreciate the review :)
par un voyageur
Publié le 18 avr. 2023
The property was very clean and at night it was nice and quiet.
Commentaires de Gestion de l’hôtel
21 avr. 2023 par Jessica, Gestion de l’hôtel
Thanks for the AWESOME review :)
par un voyageur
45 Star Stay in Big Lake.
Publié le 6 avr. 2023 sur HotelsStaff was friendly and efficient. Questions were answered quickly and agreeably. Requests were responded to with alacrity.
Comfortable and clean room. Will use best Western again. 😊
Commentaires de Gestion de l’hôtel
21 avr. 2023 par Jessica, Gestion de l’hôtel
Thanks for the GREAT feedback. We appreciate it :)
