Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2024 sur Expedia
A beautiful residence with lots of space and a nice kitchen. The ski-in ski-out was very easy. We liked that it was quiet and away from the crowds.
par un voyageur
Hot tub - disappointing
Publié le 12 févr. 2024 sur HomeAwayThe inside of the cabin was great. However the hot tub was a huge disappointment. It was only half full with water. Not only that but there was not a proper working hose to try and fill the hot tub with water. Even after making several phone calls and emails had to wait over 24 hours for issue to be fixed. Only got to use the hot tub one out of three nights. Also, still waiting to hear back on how I will be compensated for this inconvenience.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Wonderful Cabin!
Publié le 22 déc. 2023 sur HomeAwayBeautiful cabin in a great location!
par un voyageur
Beautiful Cabin
Publié le 6 sept. 2023 sur HomeAwayWhat a beautiful place. We enjoyed our week in Big Sky. The beautifully decorated and coziness of the cabin was a huge plus.
The only issues we experienced was with the management company. Management was quick to respond, however when I asked about trash bags for the kitchen I was basically told in not so many words, I was not looking hard enough. Trust me, I looked. There were not any trash bags. I was told the house also was stocked with three rolls of paper towels. There was not, and I looked everywhere. Management may want to check the house, before accusing guest of not "looking hard enough".
Another issue was related to the outdoor furniture and grill. They have not been cleaned in months or perhaps....EVER. It took my husband over an hour to clean the grill enough to be used. While he cleaned the grill I personally cleaned the outdoor furniture. The inside was cleaned well and looked great, the outside needed lots of attention.
Finally, there are several construction projects taking place around the cabin. The construction trucks will be your 5am wakeup call.
Overall, recommend for a small family or group of friends.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Amy, thank you for staying with us! We are so glad you had a great time! We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
Great views
Publié le 10 févr. 2023 sur HomeAwayHad a great time skiing big sky
par un voyageur
Publié le 27 nov. 2022 sur Expedia
This was not ski in ski out.
That is my only complaint. The cabin is beautifully designed and decorated. The accommodations are very comfortable and well equipped. It is very clean and quiet. Roads are well maintained during heavy snow. Kitchen is well equipped for cooking. Laundry room and hot tub are a huge bonus. Love this area and if the lift was open it would have gotten a perfect review from us.
par un voyageur
Loved this cabin!
Publié le 19 août 2022 sur HomeAwayMy family and I spent a long weekend here. The cabin is very well decorated and furnished. The location was amazing. Sad that we didn’t have access to the Moonlight but we still went to the lake and hiked around. We spent nights sitting on the deck eating dinner and watching the sunset. We even had a surprise visit from a little brown bear on our porch. I would definitely recommend this cabin and stay here again in the future.
par un voyageur
Great ski vacation
Publié le 11 févr. 2022 sur HomeAwayFour friends and I enjoyed our stay. The place was clean. Everything worked well. The kitchen was stocked with cooking gear.
Ski-out was a quick walk down the street. Ski-in worked well after we read the instructions. Duh. Hot tub was great. Wood fireplace was great. Beds comfortable. Overall, great location, great property.
par un voyageur
Sweet Ski House
Publié le 7 févr. 2022 sur HomeAwayThis is a beautifully designed mountain house that is perfect for a family get away. Everything was clean and functioned perfectly. Ski-in/ski-out is amazing with what feels like a private chairlift to the mountain and a fun adventure finding the way home.
par un voyageur
DIRTY upon arrival
Publié le 4 oct. 2021 sur HomeAwayArrived to find the cabin was destroyed! There was food everywhere, including all over the floors. Linens and towels were piled up on the floors and the cabin smelled like what I assumed was the trash. I took on the role of property manager by making the necessary telephone calls in order to get the cabin cleaned. I was later contacted by the “property manager” who offered to waive all cleaning fees and additional costs but who later would not respond to make that happen following our stay. The cabin had great potential to make a great weekend getaway for our anniversary. Unfortunately it was rather disappointing.
