Ratings based on 280 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 16, 2024 on Expedia
by A traveller
Posted Aug. 31, 2024 on Expedia
by A traveller
Posted Aug. 27, 2024 on Expedia
Great property
Comment from Hotel Management
Aug. 29, 2024 by Zander, Big Sky Resort , Hotel Management
Thank you for rating the Summit Hotel!
by A traveller
Posted Aug. 26, 2024 on Expedia
Nice location but inconvenient parking, closed amenities, very late check in time of 5pm!
Comment from Hotel Management
Aug. 27, 2024 by Zander, Big Sky Resort , Hotel Management
Thank you for leaving a review of the Summit Hotel - we appreciate your feedback.
by A traveller
Posted Aug. 8, 2024 on Expedia
The room had a murphy bed which pulled down from the wall ... it was very uncomfortable. Kind of like sleeping on a pull out couch. When making a reservation this should be communicated. Not happy that there wasn't a normal bed in the room. Deceiving for sure.
Comment from Hotel Management
Aug. 8, 2024 by Zander, Big Sky Resort , Hotel Management
Dear Christina, Thank you for leaving a review of the Summit Hotel. We're so sorry to hear that you felt deceived by the Murphy Bed in the 1 Queen room. We do our best to describe our rooms as accurately as possible with the options available to us through Expedia and appreciate that sometimes that it is not as clear as it could be. Our 1 Queen studios do use the same mattress as all the standard beds in the hotel to ensure that they are as comfortable as possible and will continue looking for ways to clearly describe this for our guests!
by A traveller
Posted Aug. 4, 2024 on Expedia
Comment from Hotel Management
Aug. 6, 2024 by Zander, Big Sky Resort , Hotel Management
Thank you for rating the Summit Hotel!
by A traveller
Posted Aug. 1, 2024 on Hotels
Comment from Hotel Management
Aug. 1, 2024 by Zander, Big Sky Resort , Hotel Management
Thank you for leaving a review of the Summit Hotel!
by A traveller
Posted Jul. 31, 2024 on Expedia
Enjoyed being at the property generally speaking. It wasn't as grand as I was expecting...entrance blah, lobby blah, self parking confusing. Staff was very kind and helpful, food was good, but VERY expensive. Location a bit remote for a summetime visit to Big Sky, would be great for a winter ski trip though.
Comment from Hotel Management
Aug. 1, 2024 by Zander, Big Sky Resort , Hotel Management
Thank you for reviewing the Summit Hotel. We appreciate your feedback and hope you'll come again for a Winter visit!
by A traveller
Posted Jul. 21, 2024 on Expedia
Had a great stay at the Summit Hotel at Big Sky. Property was great (other than pool, etc that were closed for maintenance). The staff was all very friendly and helpful. Particular shout out to Zach, who helped us with our luggage the first day. Incredibly warm, friendly and helpful. He made us feel very welcomed and we felt like we had been his friend for many years. He was very helpful with recommendations for things to do in the area, hikes, etc. He's a true asset to the Summit Hotel!
Comment from Hotel Management
Jul. 22, 2024 by Zander, Big Sky Resort , Hotel Management
Dear James, Thank you for leaving a review of the Summit Hotel! We are so fortunate to have great team members like Zach on our staff, and I look forward to passing along your kind words to management.
by A traveller
Posted Jul. 19, 2024 on Expedia
The remodel or refresh of the units is fine, not high quality you would expect for a resort. The pool/gym were closed, if we had known we would have choose a different property that had that onsite, they expected us to walk to other properties to enjoy those amenities at one of there oldest properties it the same experience I choose price and amenities wise. They don’t offer parking in the lot in front, you can pay for valet or park and walk across the entire resort to get to this property.
Comment from Hotel Management
Jul. 19, 2024 by Zander, Big Sky Resort , Hotel Management
Dear Bryan, Thank you for taking the time to review your stay with us. We are so sorry to see that you were inconvenienced by the pool/gym construction happening this Summer. While we do try our best to inform guests of this ahead of time, we apologize for any gaps in communication that may have given inaccurate expectations. We appreciate your feedback and hope that you may choose to give us another try once our construction is done at the end of the Summer.
