Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,9 Propreté de la chambre
2,4 Service et personnel
1,9 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Hotels
par un voyageur
Publié le 21 août 2024 sur Expedia
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur
Publié le 9 août 2024 sur Expedia
par un voyageur
It's a $40 hotel for sure
Publié le 14 mars 2017 sur HotelsWell let me just say this what you pay for is what you asked for.
Commentaires de Gestion de l’hôtel
22 mars 2017
We appreciate any feedback you have for us. Please accept my sincerest apologies your stay was less than satisfactory. We are committed to guest satisfaction. Thank You for giving us the opportunity to ensure this property is kept up to the high standards our guests have come to expect.
Thank You
Stephanie
par mario
Publié le 13 mars 2017 sur Hotels
The floors were sticky and dirty. Good enough for work i wouldn't vacation there.
Commentaires de Gestion de l’hôtel
22 mars 2017
Dear Mario
Thank You for letting us know about your experience at our property. Please accept my sincerest apologies that your experience was less than satisfactory. We appreciate you taking the time out of your busy schedule to share your concerns. Thank you for giving us the opportunity to ensure that this property is kept up to the high standards our guests have come to expect.
Thank You
Management
par un voyageur
Poor management and maintenance
Publié le 29 sept. 2016 sur HotelsBooked 2 rooms for 4 nights each. First room they gave us the A/C didn't work and no fridge in either room. After 2 nights we finally get a fridge in our rooms. After checking out they charged my credit card for additional night of stay. Stay was in May 2016 and I'm still trying to get the overcharge amount back in Sept 2016. Do not recommend staying at this hotel.
Commentaires de Gestion de l’hôtel
12 oct. 2016 par General Manager, Gestion de l’hôtel
Thank you for letting us know about your experience at our property. Please accept my sincerest apologies. We are committed to guest satisfaction and we appreciate you taking the time out of your busy schedule to share your concerns. I can assure you the problems you encountered will be corrected. Thank you for giving us the opportunity to ensure this property is kept up to the high standards our guests have come to expect.
Management
par un voyageur de Arizona
Nice staff, Terrible Room Conditions
Publié le 27 sept. 2016 sur ExpediaNeed more than 1 single towel. Not a single bar of soap either. Partially renovated; old 80s furniture & mattress yet updated sink & "nonsmoking" room had the "renovated" IKEA-like bedding with cigarette burn holes all over. Flooring is coming up and kept on tripping on the faux pergo wood planks. Pool was completely drained.
Thunderstorm made ALL phones go out, but also the worst raw sewage odor in the lobby that you could smell all the way up to the rooms.
Most importantly!!! I pre-paid through the expedia website for $61. When arriving at the motel they said the room has been paid for at $43.38/night. So what was I OVERCHARGED for by expedia???
Also, every single time I book through expedia, whether that be a day in advance or an hour in advance, the hotels/motels NEVER receive the email from expedia about the reservation. This makes check-in take longer... Frustrating!
Commentaires de Gestion de l’hôtel
5 oct. 2016 par stephanie, Gestion de l’hôtel
Dear Lara
Thank You for taking the time out of your busy schedule to share your concerns. We have not yet drained our pool. This will not happen until the end of October due to Winter season. I do apologize for the thunderstorm and causing a outage. Please accept my sincerest apologizes for the condition of your room and your reservation difficulties. I can assure you the problems you encountered will be corrected. We are committed to guest satisfaction.
Thank you again for giving us the opportunity to correct these issues.
Thank You
par un voyageur de Lake Royale, NC
Worst Motel
Publié le 26 sept. 2016 sur ExpediaRoom was filthy. Floors were the worst. I had to scrub shower before it could be used. Because they wouldn't send anybody to do it
ABSOLUTELY AWFUL.!!!!!!!!!!!
Commentaires de Gestion de l’hôtel
5 oct. 2016 par Stef, Gestion de l’hôtel
Dear Barbara
Thank You for letting us know about your experience at our property. Please accept my sincerest apologies that your experience was less than satisfactory. We are commited to guest satisfaction and we appreciate you taking the time out of your busy schedule to share your concerns. I can assure you the problems you encountered will be corrected. Thank You again for giving us the opportunity to ensure that this property is kept up to the high standards are guests have come to expect.
par un voyageur de Amarillo
Not worth it!!
Publié le 12 sept. 2016 sur HotelsThis was the second time I stayed here it's cheap. But really not worth it because I payed for non smoking both times. And guess what I got smoking both times. I was told they didn't have any non smoking rooms available. And they couldn't do anything about it.
Commentaires de Gestion de l’hôtel
14 sept. 2016 par General Manager, Gestion de l’hôtel
We appreciate your feedback regarding your experience at our property. Please accept my sincerest apologies. It is disappointing to learn we fell short of our goals. We are committed to guest satisfaction and we appreciate you taking the time out of your busy schedule to share your concerns. Thank You for giving us the opportunity to ensure this property is kept up to the high standards our guests have come to expect.
Sincerely,
Management
