Note fondée sur 102 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
79 % des clients le recommandent
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Shannon Mcleish, Gestion de l’hôtel
Thank you for taking the time to share your feedback! We’re delighted to hear that you had a great stay with us and appreciate your positive rating. Your insights are invaluable, and we’re always looking for ways to improve our services.If there’s anything specific that could have made your experience a 5-star one, please feel free to share. We look forward to welcoming you back for an even better visit in the future!
5 sur 5
par un voyageur

Smashing hotel

Publié le 17 sept. 2024 sur Hotels
Beautiful hotel, not a castle but a very big house built in the Scottish Baronial style. Staff were very friendly. Our room was immaculate and a very pleasant place to be. We had a good evening meal and an excellent breakfast. All told, we had a marvellous stay at a lovely hotel, which was also outstanding value for money.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Shannon Mcleish, Gestion de l’hôtel
Thank you for your lovely review! We're delighted to hear that you enjoyed your stay with us and appreciated the charm of our hotel. It's wonderful to know that our friendly staff, immaculate rooms, and delicious meals contributed to a marvellous experience.We strive to provide outstanding value for money, and your feedback reinforces our commitment to delivering a memorable stay for our guests. We hope to welcome you back soon for another enjoyable visit!
5 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Hotels
Great stay.foods amazing,staff lovely and the whole experience was first class.beautiful surroundi ngs.defo be back.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Shannon Mcleish, Gestion de l’hôtel
hank you so much for your wonderful feedback! We are thrilled to hear that you had a great stay and enjoyed our amazing food, lovely staff, and the beautiful surroundings. Your kind words truly mean a lot to us.We strive to provide a first-class experience for all our guests, and it's rewarding to know we succeeded during your visit. We can't wait to welcome you back for another memorable stay!
4 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
It was amazing to sleep in a castle. We tryed to book dinner in advance but we were told the restaurant was closed. When we came to check inn they asked us if we wanted to eat in the restaurant we told them we tryed to book but that they told us it was closed. The thing is you can only eat at the restaurant if you are staying for the night. We had a delicious dinner with a lovely host. The bed was comfortable but the door in the coridor has squeeky hinges so every time someone opend that door we heard it. We were missing a tv remote but git another one real quick. The shower was lovely, you just need to put a towel down on the end otherwise the whole bathroom will get wet. The breakfast was okay. Some delicious options but they didnt fill the table so everytime you wanted something that wasnt on the table you had to ask. Quick check out and again very friendly staff.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Shannon Mcleish, Gestion de l’hôtel
Thank you so much for taking the time to share your experience at our castle hotel! We're thrilled to hear that you enjoyed your stay and found the bed comfortable, as well as the dinner service delightful. It’s always wonderful to know our team made a positive impact on your experience.We apologize for the confusion regarding the restaurant's availability. We appreciate your understanding and are glad that you were able to enjoy a delicious dinner with us after all. Your feedback about the squeaky door hinges and the TV remote issue has been noted, and we will address these concerns to ensure a more seamless experience for future guests.Thank you for your input regarding breakfast as well. We strive to provide a variety of options, and we will take your comments into consideration to improve our service.We hope to welcome you back for another memorable stay in the future. Please feel free to reach out if you have any special requests for your next visit!
4 sur 5
par un voyageur

Nice but could be alot better.

Publié le 17 mai 2024 sur Hotels
Newly tastfully decorated, staff friendly and attentive. Standard of food was on a par with pub grub, so not for foodies, also the dining room windows needed a wipe down due to dead insects. Wardrobe in room almost useless for hanging clothes full of other items . Better provision for hanging your cloths is needed, the wardrobe was small and was used to store a fridge, safe, hairdryer and ironing board. In short a potentially very nice hotel let down by attention to details.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 2 oct. 2023 sur Expedia
3 sur 5
par un voyageur

Not worth for money

Publié le 4 sept. 2023 sur Hotels
Staff was friendly and helpful 10/10 for that BUT not worth for money. No amenities in the property, no bath tub, no pool not sauna etc. It just Castle & room. Was expecting much better.
Commentaires de Gestion de l’hôtel
8 sept. 2023 par Cornhill Castle , Gestion de l’hôtel
Thank you for taking the time to leave your feed back.All feedback is invaluable to our business and helps us to consistently deliver our product, improve standards and develop our teams of people. Apologies that your expectations of the venue were not met on your visit. We do truly hope to have the opportunity to welcome you back to Cornhill castle in the not too distant future.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 3 sept. 2023 sur Expedia
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 25 août 2023 sur Expedia
4 sur 5
par un voyageur

Lovely place but rock hard eggs

Publié le 14 août 2023 sur Hotels
Welcoming staff and lovely building. Dinner was great but the breakfast was poor and I couldn't eat it. Never seen poached so hard, mattress on the bed was pretty 'used' with a big dip in it so not the most comfortable for the money. They also charged my card for 50% of my booking 2 days before our stay without permission and the balance on the arrival day rather than 'pay at property' which was how the booking was made. I then had to chase up the invoices.
Commentaires de Gestion de l’hôtel
17 août 2023 par Cornhill Castle , Gestion de l’hôtel
Thank you for taking the time to leave your feedback and for highlighting these areas of improvement. All feed back is invaluable to our business, assisting us to consistently deliver our product and helping in the development of our teams of people.We do hope to have the opportunity to welcome you back to Cornhill castle in the not too distant future.