Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 Service et personnel
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Charlottesville
Publié le 27 janv. 2023 sur Expedia
The Lodge was spectacular and the staff friendly, professional, and helpful. Within hours of arrival, they knew our names. The room was large, private, clean and very comfortable with a large deck overlooking the rainforest, a huge bathroom and our own private hot tub. We did many activities through the lodge (hiking, yoga, night walk, bird watching tour) and the guides were excellent. The food was delicious and very fresh. Each dish was beautifully plated and generous. 5 stars!
par un voyageur
Publié le 15 mai 2021 sur Expedia
My overall review of Origins Lodge is 3/5. The price is too expensive for what it’s worth. I was charged $15 for papaya juice and the hotel doesn’t offer an A La Carte Menú. Very few limited options for lunch and dinner and that’s why my wife and I decided to eat in Bijagua, a town nearby where they offer local food. Looking at the bright side, the room and bathroom was impecable and clean. There are a few things that could improve such as replacing the walkie-talkies with real telephones. It made it really hard to communicate with lobby and restaurant. Also, the hot water runs out too quickly. The hotel depends heavily on solar panels and the outdoor fireplace to keep the jacuzzi warm. The outdoor activities were were not advertised as we thought as it was going to be. Apparently you can do all the activities in a span of 2 hours with the same tour guide. The staff are somewhat well trained and need to work on their communication skills or at least show that they like to work there. I recommend this hotel to anyone who wants to be far away from the city and enjoy the rainforest filled with fauna and flora no other place can offer. I would definitely come back again. We did the horseback ride activity, went fishing, did the trail, and did a deep tissue massage which was wonderful.
Commentaires de Gestion de l’hôtel
16 mai 2021 par Claudia Silva, GM , Gestion de l’hôtel
Thanks for addressing your comments to us, is very important to take your feedback in consideration. We have been working only with a fix menu since the opening of the hotel. Is very challenging for us to have a la carte menu. But we will work out better our communication skills. We are still waiting to have land lines in this area. We do not want to work with internet to have access to calls by phone cause in the case of a power outreach we would lost communication with clients as well. Origins vibe is more on soft adventure rather than extreme or long hours activities.
Happy that you like the deep tissue massage. Thanks for recommending the hotel and your support!
Regards,