Note fondée sur 785 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2024
Unfortunately our room was not clean with dust or whatever on the bathroom floor and stuck plastic on the outside of the bathtub.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Elise- Front Desk Manager, Gestion de l’hôtel
Thank you for your feedback. I’m sorry to hear about the cleanliness issues in your room; this is not our standard. We’re addressing it with our housekeeping team. We appreciate your input and hope to provide you with a better experience in the future.
par un voyageur
Publié le 20 oct. 2024
Thank you! We enjoyed our stay. Comfortable room and easy access. Enjoyed the hot tub and pool!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Elise- Front Desk Manager, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and found your room comfortable. It’s great to know you took advantage of our hot tub and pool—perfect for relaxing after a day of travel! We hope to welcome you back soon for another enjoyable experience.
par un voyageur
Publié le 16 oct. 2024
It’s a nice property, reasonably priced.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Elise- Front Desk Manager, Gestion de l’hôtel
Thank you for the perfect rating! We’re thrilled to hear you had a great experience. Your support means so much to us, and we can’t wait to welcome you back for another wonderful stay!
par un voyageur de Loveland
Publié le 26 sept. 2024
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Elise- Front Desk Manager, Gestion de l’hôtel
Thank you for your amazing rating! We’re thrilled to hear you had such a fantastic experience at the Billings Hotel and Convention Center. Your positive feedback inspires our team to keep delivering exceptional service. We can’t wait to welcome you back on your next visit!
par un voyageur
Publié le 17 sept. 2024
The most
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Elise- Front Desk Manager, Gestion de l’hôtel
Thank you so much for the perfect rating! We're thrilled to hear you had a great experience. If there's anything specific you loved or if you have any suggestions for us, feel free to share. We hope to see you again soon!
par un voyageur
Publié le 9 sept. 2024
The outside is a bit outdated and there was construction going on but other than that it was great! I have fairly high standards when it comes to hotels and I would definitely stay here again. The lobby looked nice and updated, staff was friendly and check in went quick and smooth. My room was very clean and had everything I needed. You can definitely hear people outside but it didn’t bother me. Didn’t utilize the pool area or restaurant/bar but others seemed to be enjoying them and having a good time! Would recommend if you’re in the Billings area!
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Elise- Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to share your detailed feedback! We’re thrilled to hear that despite the ongoing construction you had a great stay with us. It’s wonderful to know that you found the lobby, room cleanliness, and staff to your satisfaction, and that your check-in process went smoothly. We appreciate your understanding regarding the noise and are glad it didn’t detract from your experience. Your recommendation means a lot to us, and we’re excited to welcome you back on your next visit to Billings. Thank you for your kind words and for highlighting the positive aspects of your stay!
par un voyageur
Publié le 2 sept. 2024
The staff was very kind and helpful. However the bathroom floor wasn’t clean and the bathtub was dirty unfortunately.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Elise- Front Desk Manager, Gestion de l’hôtel
Thank you for your kind words about our staff. We're glad to hear they were helpful. We're sorry to hear about the cleanliness issues with the bathroom; this is certainly not up to our standards. We'll address this with our housekeeping team to ensure it doesn't happen again.
par un voyageur
Publié le 15 août 2024
Commentaires de Gestion de l’hôtel
20 août 2024 par Elise- Front Desk Manager, Gestion de l’hôtel
Thank you for your rating! We appreciate your feedback and hope to see you back again soon!
par un voyageur
Publié le 10 août 2024 sur Expedia
Dirty hallways rooms were standard. No service whatsoever
Commentaires de Gestion de l’hôtel
11 août 2024 par Elise- Front Desk Manager, Gestion de l’hôtel
Damien, I am so sorry to hear this. Please call the hotel directly and ask for Elise. I would like to make this right for you!
par un voyageur
Publié le 10 août 2024 sur Expedia
This time our room was updated and very nice. Was a great time
Commentaires de Gestion de l’hôtel
10 août 2024 par Elise- Front Desk Manager, Gestion de l’hôtel
Thank you for your perfect rating of the Billings Hotel and Convention Center! We appreciate your feedback and hope to see you back again soon!
