Note fondée sur 863 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 déc. 2024
par un voyageur
Publié le 8 déc. 2024
par un voyageur de Dimock
Publié le 8 déc. 2024
par un voyageur
Publié le 19 sept. 2024 sur Hotels
We booked this hotel via hotel.com specifically because it says it has free airport transport. When I checked in and asked for a shuttle for 4.30 am for our first flight of 3 back to Amsterdam the owner dais they didn’t provide this and it’s not stated on their site although it’s stated on all major booking sites. I said I could have booked any other hotel that did provide it, seeing that we were quite upset about this he eventually promised that his son would take us to the airport at 4.15am at a small fee. Grateful it was sorted, we went to bed early to get some sleep. We were woken up at 11pm by front desk saying that they could not find any taxis and the best option was to book an uber. I told him that my mobile sim doesn’t work in USA so I couldn’t book an uber and that’s why the owners son was going to take us. I found out that I was talking to the son. He then said someone called “David” would be there at 4.15 and for $30 would take us. He most likely will turn up, but he may not??? I told him this wasn’t good enough and he said he couldn’t cope with this and put the phone down. I went downstairs and Colin, the son had left. The night manager was no further helpful and guaranteed this David would show up. I went back to the room and we had an old phone with a sim that worked so I managed to get us an uber. We went downstairs for 4 am, guess what David never showed up, luckily our Uber picked us up,
Do not trust anything these people tell you. AVOID AT ALL COST!!!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Well first we get there and the front desk staff says she only has one room for us and we had booked 2 rooms through Expedia. So the desk person said she would upgrade us to a room with a pull out sofa and two queen beds and then I could talk to Expedia about it. So I sent a message to Expedia the next morning and the person started a refund request. I finally get a email stating the hotel will not issue a refund. So I wa to know if the insurance would cover the cost of the second room that we didn’t get to stay in. Also the front desk staff said the f word once when she was trying to check us in and then we got a room and we had to go to the front desk 3 times to get the keys remade because they didn’t work. The third time she was going to change rooms and again the key would not work so she came up to see if she could open it and she couldn’t. She took us to another room and it wasn’t cleaned so she dropped the f word again. So I totally feel like we deserved a refund. It was a nightmare. I will never use Expedia or comfort suites again.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Hotels
par un voyageur
Publié le 8 sept. 2024 sur Hotels
I thought the room clean and comfortable and I felt like the price was very reasonable. I would stay again.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
A bit rundown
par un voyageur
Publié le 7 sept. 2024 sur Hotels
