Note fondée sur 948 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 juin 2024 sur Expedia
Breakfast is very good
par un voyageur
Très bon hôtel pas cher.
Publié le 21 oct. 2017 sur ExpediaBon accueil. Chambre (studio) propre, spacieuse avec frigo, wifi et ascenseur.
Commentaires de Gestion de l’hôtel
21 oct. 2017 par Hotel Management, Gestion de l’hôtel
Joel, thank you for being our guest and for taking time to review your experience at Extended Stay America. We are thrilled to read that you loved our welcoming associates and your well-equipped room. It was great to have you here, and we hope to see you again soon.
Sincerely,
Hotel Management
par Sylvain
Bien mais amélioration du personnel serais un plus
Publié le 3 sept. 2017 sur HotelsIl ne restais plus rien pour le déjeuner à 07:00 hrs. Et l'employée Sarah semblais toujours déborder ....................
Commentaires de Gestion de l’hôtel
5 sept. 2017 par Manager, Gestion de l’hôtel
Sylvain, thank you for staying at Extended Stay America. We are glad your overall visit was pleasant. That being said, we are sorry if any inconvenience was caused while you were here. We hope you will give us another chance so we can serve you much better.
Sincerely,
General Manager
par un voyageur de Poplar
Publié le 20 déc. 2024
Pleasant experience! I’d stay again!
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Hotel Management, Gestion de l’hôtel
Dear Amanda, It is always a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great that you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit us soon. Sincerely,Hotel Management
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Liked the size of the room. Hallways had a musty odour. Noisy fan in bathroom. A packet of oatmeal to be added to a coffee cup with boiling water does not constitute a breakfast. Perhaps better wording would have been to describe this offering.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sincerely, Hotel Management, Gestion de l’hôtel
Dear Deb,Thank you for reviewing your recent stay. We value each of your comments. We are glad that you loved and appreciated the size of our room. However, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management
par un voyageur
Publié le 25 sept. 2024 sur Hotels
We were disappointed that there was not a coffee maker in the room. Also there was not an ice machine.
The staff at the front desk was very personable.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sincerely, Hotel Management, Gestion de l’hôtel
Dear Rosemary,Thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry you were unhappy with our amenities. Please know that we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable. We are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon.Sincerely,Hotel Management
par un voyageur
Publié le 25 sept. 2024 sur Expedia
The staff here is amazing has catered to all my needs. Didnt plan on staying as long as i have i had plans on getting an Airbb but decided against it after my experience with this amazing staff...
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sincerely, Hotel Management, Gestion de l’hôtel
Dear Catina,Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
par un voyageur
Publié le 23 sept. 2024 sur Hotels
It was a decent stay.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
It was “ok” but it appears to me the Extended Stay appearance is looking more like Motel 6 with cheaper stuff including the bed. I stayed in the chairs dozens of times when working and was totally impressed. Probably been 5-6 years now and I was not impressed. Likely will seek other accommodations next time. Basically went from a 9-10 to a 5-6.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Becky, Thank you for your feedback. We're glad to hear you appreciated the chairs during your stay. We strive to provide a comfortable experience, and your comments about the accommodations will be shared with our team for consideration. We hope to have the opportunity to welcome you back and restore your confidence in Extended Stay America.Sincerely,Hotel Management
