Note fondée sur 602 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de paris
Hôtel très confortable
Publié le 11 août 2018 sur Expedia
Pour : Appartement agréable et pratique pour une famille.
Contre : Le petit-déjeuner peut être amélioré.
Appartement confortable. Hôtel bien placé. Pratique pour une famille.
Commentaires de Gestion de l’hôtel
13 août 2018 par Darcy Chirrick, General Manager, Gestion de l’hôtel
So delighted that you found our suites convenient for your family. It was truly our pleasure.
par un voyageur de EDWARDSVILLE
Publié le 29 sept. 2024
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Stefan - General Manager, Gestion de l’hôtel
Thank you for the 5/5 review :)
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Stefan - General Manager, Gestion de l’hôtel
Thanks for the positive review!
par un voyageur de Wellington
Publié le 17 sept. 2024 sur Expedia
In the end the hotel made things right and I appreciate that.
After a long drive we arrived late and had an early flight the following day. We unpacked and went to shower to find the shower doors would not open. They moved our room but there were some other errors with that too, I appreciate hotel management working to remedy the situation as best they could.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Stefan, General Manager, Gestion de l’hôtel
I'm sorry to hear you had a few challenges during your stay, that is certainly not our best outcome! But it wonderful to know our staff made it right for you and that you were able to enjoy a comfortable nights stay with us.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Stefan, General Manager, Gestion de l’hôtel
Thank you for sharing your review :)
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Booked on Hotels.com and paid before arriving. Upon arrival hotel could not find reservation. It was an hour before hotel called and said they had found reservation. This was unacceptable after driving 12 hours and wanting to relax. The worst part about this hotel is they could have easily remedied the situation with a gift card or discount upon check-in, very poor service as nothing was offered upon a 1-hour delayed check-in. I will never rebook this hotel despite travelling through Billings, MT frequently.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Stefan - General Manager, Gestion de l’hôtel
We're really sorry that your experience with us was disrupted due to technical issues booking with this site. Often these challenges are outside the control of our property. We hope your next stay will be much more seamless.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Loved on Wed nights they had soup and salad from 5-7pm. So nice after a long trip and not wanting to figure out dinner.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Stefan, General Manager, Gestion de l’hôtel
Glad you enjoyed! We love offering unique amenities to our travelers, and are thrilled that you were able to enjoy the Welcome Home Reception on Wednesday evening :)
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Thanks for the stay. It was lovely.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Stefan, General Manager, Gestion de l’hôtel
Thank you for choosing to stay with us! Hope to see you again in the future!
par un voyageur
Love this place
Publié le 1 sept. 2024 sur HotelsThis is the fifth or sixth time we have stayed at this hotel in past 2 years ... we have stayed in 10 to 12 other Billings hotels prior to finding this, and none compare. Staff are so friendly and accommodating. Very pet friendly including large courtyard outside breakfast area .. some people bring their dogs to brunch. Very clean, rooms are well done (we always take a king suite with separate bedroom), kitchenette well stocked, they have games and a billiard room and a large array of snacks. Buffet breakfast is consistently excellent. Pool and hot tub very nice. Most of all, staff make you feel like you are home away from home. Easy access to I90. 5 stars all around. Will go back soon.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Stefan, General Manager, Gestion de l’hôtel
We love hearing from you about just how much you enjoy your time at our hotel! Our staff are the best and I'm so happy to hear you agree! We will share your wonderful review with them. Thank you.
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Stefan, General Manager, Gestion de l’hôtel
Thank you for the 5 star review!
