Note fondée sur 801 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juin 2024 sur Expedia
Tout était parfait
Commentaires de Gestion de l’hôtel
28 juin 2024 par Cyndy-Guest Experience Representative, Gestion de l’hôtel
We are delighted you enjoyed an exceptional experience at the Montana Trailhead Inn in Billings, MT, France. Thank you for sharing your review.
par un voyageur
Billings
Publié le 25 juin 2024 sur HotelsExcellent hotel
Vue et chambre comfortable
Commentaires de Gestion de l’hôtel
25 juin 2024 par Cyndy-Guest Experience Representative, Gestion de l’hôtel
Thank you for the excellent 10-star rating, Bernard. It was a pleasure sharing our hospitality with you, and we hope you will return to visit the Montanba Trailhead Inn soon.
par un voyageur
Publié le 17 août 2024
The hotel was ok. Husband said bed was super uncomfortable and their room had no ac so it was super hot all night. Overall, wouldn’t stay there again!
Commentaires de Gestion de l’hôtel
18 août 2024 par Cyndy-Guest Experience Representative, Gestion de l’hôtel
Tiffany, We are sorry your husband did not have a comfortable night's rest. We will look into replacing the mattress with a new one as soon as possible. We recently purchased a new cooling tower for the hotel, and the installation has needed additional service. We hope you will return to enjoy a better experience with us.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Cyndy-Guest Experience Representative, Gestion de l’hôtel
Christopher, Thank you for the positive rating. We would love to share another wonderful experience with you.
par un voyageur
Publié le 9 août 2024 sur Expedia
Very good. Best breakfast.
Commentaires de Gestion de l’hôtel
9 août 2024 par Cyndy-Guest Experience Representative, Gestion de l’hôtel
Thank you, Miao, for the lovely rating and review! We are glad you enjoyed your recent stay at the Montana Trailhead Inn, and we hope you will return soon to enjoy another great experience.
par un voyageur
Good value, great staff
Publié le 9 août 2024 sur HotelsSheila, the manager at the front desk was wonderful! Helpful, friendly, and personable. Hotel is scheduled for remodel but was fine. Air conditioner was struggling a bit to keep up with the heat. Good value for the price.
Commentaires de Gestion de l’hôtel
9 août 2024 par Cyndy-Guest Experience Representative, Gestion de l’hôtel
Thank you, Corinne, for the wonderful words of encouragement! We are eager to complete our hotel's restoration and share our hospitality in Style! We hope you will visit us again at the Montana Trailhead Inn.
par un voyageur de Spicer
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Cyndy-Guest Experience Representative, Gestion de l’hôtel
We are glad you had a comfortable experience at the Trailhead, David. Thank you for choosing to stay with us in Billings.
par un voyageur
May be slightly bumpy
Publié le 8 août 2024 sur HotelsThe good- it will be a beautiful hotel once renovated. The breakfast was good. The desk people were nice & listened and thanked me when I told them my issues with the room.
The bad- the dead bolt didn’t lock, there was an old bar of soap left & mold in the shower, there were pieces of candy & a dead moth on the carpet. The phones didn’t work (not a big deal).
The desk person assured me all would be great when the renovations were completed.
Commentaires de Gestion de l’hôtel
9 août 2024 par Cyndy-Guest Experience Representative, Gestion de l’hôtel
We appreciate your feedback. Thank you for the kind words you gave our caring staff. We will take care of the issues you experienced in the room and invite you to return to the Trailhead when our restoration is further along.
par un voyageur
Publié le 8 août 2024 sur Expedia
This is a very unique building. In the middle of being renovated, But was clean and staff were friendly. The only issue with it was our air conditioning didn’t work and it was really hot. We were offered a different room, but with a 10 hour drive that day and an already sleeping child we decided against moving rooms. I was very happy that they offered!
Commentaires de Gestion de l’hôtel
8 août 2024 par Cyndy-Guest Experience Representative, Gestion de l’hôtel
Thank you for your great review, Katelyn. We hope you will allow us to provide a better experience when you are in Billings again. Please accept our apologies for the A/C not working optimally in your room. We replaced the cooling tower recently and will have it checked again.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Cyndy-Guest Experience Representative, Gestion de l’hôtel
Timothy, It was a pleasure to host your recent visit to the Montana Trailhead Inn in Billings. We are delighted you posted a 10-star rating for our service and accommodations.
