Note fondée sur 877 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 nov. 2024
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Ray, Gestion de l’hôtel
Super! Thank you so much, Javier, for staying with us and the 5 Star review. Our staff works hard to give every traveler a great guest experience. Please come back!
par un voyageur
Publié le 31 oct. 2024
This hotel was nice. The area is a bit rough so we were afraid to leave anything in the car overnight. The room was excellent for the price.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Ray, Gestion de l’hôtel
Hello Walter, We are so pleased that you did not follow the herds to a franchise-branded hotel, but rather took a chance on Riversage, a small , independent, family-owned and operated hotel group. Our staff works hard to provide clean and comfortable surroundings, personal service, and good value for the dollar -- as you noted. We are close to downtown, one block from leafy neighborhoods, and proximate to the medical district. But you did the right thing by not leaving anything in the car overnight. I would say that advice extends to the entire United States these days. We always encourage guests to take their valuables up to the room, just as a precaution. Thanks again for staying with us. Now that you have found your way, please come back!
par un voyageur de Apple Valley
Publié le 25 sept. 2024
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Ray, Gestion de l’hôtel
We appreciate your business, Sandra! Our staff works hard to provide clean and comfortable surroundings, persona service, and good value for your dollar. We look forward to your next visit!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Ray, Gestion de l’hôtel
Super! Thank you so much, Julie. We are grateful for your business. Please come again.
par un voyageur
Decent place to stay, nothing special
Publié le 19 sept. 2024 sur HotelsHotle itself was fine, shower was particularly nice. Was a very loud place to stay both inside and out though. Also the coffee maker in the room didn't work. Breakfast was delicious and the cookies & popcorn were a nice treat in the evening.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Ray, Gestion de l’hôtel
Hello Mary Jo, Thank you for staying with us. Did you ask Front Desk to deliver another coffee maker to your room? We would gladly have done so. I am a bit puzzled about the noise; we do not often hear that comment and would gladly have moved your room. Our hotel does not try to be the fanciest place in town. Instead we focus on cleanliness, comfort, service, and value. Please come back and give us another try. Thank you!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Nice property but stuck in among hospitals and not walkable to downtown
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Ray, Gestion de l’hôtel
Hello Anthony, Thank you very much for staying with us. We are sorry your stay was not up to expectations. We take guest feedback extremely seriously, but you have given us nothing to go on here. Whatever it was during your stay that caused your displeasure -- did you speak with Management about your concerns? We have a full staff dedicated to making you as comfortable as possible. Given a chance -- we can almost always make things right. I recommend the traveling public look at the reviews filed below by Holly, Anonymous, Deb, and Kenneth who all stayed with at almost the same time Anthony did. Come back and see us again, Anthony, and tell us how we can earn 10 Stars from you. Thank you.
