Note fondée sur 605 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Hotels
It was quiet,clean and the bed was comfortable
Commentaires de Gestion de l’hôtel
7 oct. 2024 par John, Gestion de l’hôtel
Dear Ryan,Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you enjoyed the quiet, clean environment and found the bed comfortable. Your satisfaction is our top priority, and we're glad we could provide you with a great experience.We look forward to welcoming you back in the future!Best regards,
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par John, Gestion de l’hôtel
Dear Ryan,Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you enjoyed the quiet, clean environment and found the bed comfortable. Your satisfaction is our top priority, and we're glad we could provide you with a great experience.We look forward to welcoming you back in the future!Best regards,
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par John, Gestion de l’hôtel
Thank you for taking the time to leave feedback about your recent stay. We're disappointed to see that your experience did not meet your expectations, and we truly value your input as it helps us improve.If you could provide more details about the areas where we fell short, we'd appreciate the opportunity to address any specific concerns. Your comfort and satisfaction are our top priorities, and we would love the chance to make things right should you choose to stay with us again.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par John, Gestion de l’hôtel
Thank you so much for taking the time to rate us 10 out of 10! We are delighted to hear that you had a great stay with us. Your positive feedback means the world to our team, and it motivates us to continue providing excellent service to all our guests.If there was anything specific you enjoyed or if you have any suggestions for how we could make your next stay even better, we would love to hear from you. We always strive to improve and ensure that every guest has a memorable experience.We look forward to welcoming you back on your next visit!
par un voyageur
Very shabby
Publié le 3 sept. 2024 sur HotelsEvery thing in the room was old and damaged. The door wouldn’t shut and the latch was falling off.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par John, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. I am truly sorry to hear that your stay did not meet your expectations due to the condition of your room. It is disappointing to learn that the room was not in the state it should have been, and I apologize for any inconvenience this caused you.The issues you mentioned, such as the door not shutting properly and the latch being loose, are not acceptable, and I want to assure you that we are taking immediate action to address these problems. Your experience does not reflect the standards we strive to maintain, and we are committed to making the necessary improvements to prevent this from happening again.I hope you will consider giving us another chance in the future to provide you with a much better experience.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par John, Gestion de l’hôtel
Thank you so much for taking the time to rate us 10 out of 10! We are delighted to hear that you had a great stay with us. Your positive feedback means the world to our team, and it motivates us to continue providing excellent service to all our guests.If there was anything specific you enjoyed or if you have any suggestions for how we could make your next stay even better, we would love to hear from you. We always strive to improve and ensure that every guest has a memorable experience.We look forward to welcoming you back on your next visit!
par un voyageur
Horrible experience
Publié le 2 sept. 2024 sur HotelsRoom stunk like mildew, no big towels to take a shower with had to use little towels to dry yourself with. Worst hotel stay ever.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par John, Gestion de l’hôtel
Thank you for sharing your feedback with us. I am truly sorry to hear about the unpleasant experience you had during your stay. The issues you described, from the room's odor to the lack of proper towels, are not in line with the standards we strive to uphold, and I sincerely apologize for the inconvenience this caused you.A fresh and clean environment, along with fully stocked amenities, is essential for a comfortable stay, and I regret that we failed to provide this for you. I am already addressing these concerns with our housekeeping team to ensure that these issues are promptly resolved and do not happen aga
par un voyageur
Publié le 19 août 2024 sur Expedia
Nice room and the property was convenient for our purposes.
Commentaires de Gestion de l’hôtel
21 août 2024 par john, Gestion de l’hôtel
Dear James,Thank you for taking the time to share your feedback! We're delighted to hear that you found your room comfortable and the property convenient for your needs. We strive to provide excellent service and a great experience for all our guests.If you have any suggestions on how we can earn that fifth star from you, please feel free to let us know. We look forward to welcoming you back in the future!
par un voyageur
Publié le 11 août 2024 sur Expedia
Not as advertised
Commentaires de Gestion de l’hôtel
12 août 2024 par John , Gestion de l’hôtel
hank you for sharing your feedback with us. I'm sorry to hear that your experience did not meet your expectations. We strive to ensure that our listings accurately represent what we offer, so I'm disappointed to learn that you felt it was not as advertised.I would appreciate the opportunity to learn more about the specific issues you encountered so we can address them directly. Your feedback is invaluable in helping us improve our services and ensure that future guests have a better experience.Please feel free to contact me directly at [insert contact information] to discuss this further. I want to make this right for you and hope you'll give us another chance to provide the stay you deserve
par un voyageur
Bedbugs! Too bad cos rest was fine
Publié le 8 août 2024 sur HotelsBedbugs in room 104. I am sorry to have to say this for others to be informed, because we actually liked the place other than that. Some people are not sensitive to bedbugs(my family was ok) but unfortunately i am, and they woke me up at 2am with bites😞. Had to go to convenience store the next day to buy Hot Shot bedbugs and fumigate the place myself, so that the second night would hopefully be ok. It was. but why can't hotels care enough to seriously treat the rooms for bedbugs? Days Inn by Wyndham is one of the worst offenders with bedbugs in my experience (although they are many places these days). Please do something about this problem!!!
Commentaires de Gestion de l’hôtel
8 août 2024 par John , Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We sincerely apologize for the unpleasant experience you had during your stay. The presence of bedbugs is a serious issue that we take very seriously, and we deeply regret that this occurred in room 104.Please know that we have immediately taken action to address this situation. Our pest control service has conducted a thorough inspection and treatment of the room to ensure that the problem is resolved. We are also implementing additional preventive measures to avoid any recurrence.We are truly sorry for the inconvenience you experienced and appreciate your understanding that bedbugs can be a challenge for many hotels. Your feedback is invaluable to us as we strive to improve our services.
