Note fondée sur 2 017 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 févr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 mars 2023 par gnbx, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!
par un voyageur
Publié le 22 oct. 2024
Liked the pool, the restaurants, and area.
Our room was next to a second pool that was closed. Even though it was closed, the music played 24 hours and the staff could not turn it off or down.
The towels smelled bad. Not dirty just bad.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par gnbx, Gestion de l’hôtel
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.
par un voyageur
Publié le 14 oct. 2024
Close to activities
Commentaires de Gestion de l’hôtel
14 oct. 2024 par gnbx, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 28 sept. 2024
If the walls in the room were not so thin, I would give them 5 stars. When doors closed, the walls shook and we could hear the people next to us talking most of the night.
The staff was perfect! Highly recommend Lillies as well as The Chocolate Box!
Hint… park in the garage then go up to check in. The valet will attempt to tow your vehicle.
The room was clean, the bed super comfy! Warning.. no fridge or microwave unless you pay to rent.
The casino does not open many tables during the week, so what is open is usually packed. Prepare to sit at a slot to pass the time.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par GNBX, Gestion de l’hôtel
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!
par un voyageur de new orleans
Publié le 13 août 2024
Commentaires de Gestion de l’hôtel
15 août 2024 par gnbx, Gestion de l’hôtel
Thank you for taking the time to write us a review. We're glad to hear you enjoyed your most recent visit in the hotel & casino. We value your comments and look forward to your next visit!
par un voyageur de new orleans
Publié le 13 août 2024
Overall it was a nice stay. The pool is always a good time. Bar tenders at the pool were amazing! The hotel and rooms could use an updating. The rooms no longer have fridges. And the ice machine on my floor did not work . No microwaves which was not a big deal. The walls are paper thin and you could hear everything from the hallway and the neighboring room.
Commentaires de Gestion de l’hôtel
14 août 2024 par gnbx, Gestion de l’hôtel
Thank you so much for taking the time to write us a review. We are glad to hear you enjoyed your overall experience during your recent visit. We hope to exceed your expectations during your next visit.
par un voyageur
Publié le 3 août 2024
We checked in on 7-27-24 and checked out on 8-1-24. We did not get any room cleaning the whole entire time that we was there. The ice machine was not working I had to go to the 10th floor to get ice. The staff at the GoldennNugget was very rude. We ate dinner at Bubba Gumps and the food was terrible everything was overcooked and the shrimp was like rubber. We came from Missouri and it was a birthday gift for my girlfriend and it was very very disappointing experience and we will not be back. I know I’m just one person and my review of this place probably won’t make a difference but I will definitely make sure others don’t go here…
Commentaires de Gestion de l’hôtel
4 août 2024 par gnbx, Gestion de l’hôtel
Thank you so much for taking the time to share your review. We apologize for the negative experience that you had. We want you to know that this is not up to our standards and that your feedback is valuable and has been passed on to management so we can address and improve our overall guest experience in the future.
par un voyageur
Publié le 2 août 2024 sur Expedia
our bed had previous occupants hairs in it.
Commentaires de Gestion de l’hôtel
3 août 2024 par GNBX, Gestion de l’hôtel
Thank you for taking the time to write us a review. We apologize that the level of service we strive to maintain was not met during your visit. Your comments are valuable and have been forwarded to the appropriate department. We hope to see you again.
par un voyageur de Cordova
Publié le 2 août 2024 sur Expedia
The receptionist was very friendly and informative. The food and drinks were exceptional. The young lady in the Sports Gaming area was exceptional, knowledgeable, and friendly. The H2O area was beautiful, fun, and extremely comfortable.
Commentaires de Gestion de l’hôtel
3 août 2024 par GNBX, Gestion de l’hôtel
Thank you so much for your golden five star review. We really appreciate your loyalty and positive feedback. We look forward to seeing you again soon.
par un voyageur
Publié le 1 août 2024 sur Expedia
Everything was wonderful and I love the chocolate covered strawberries
Commentaires de Gestion de l’hôtel
3 août 2024 par GNBX, Gestion de l’hôtel
Thank you so much for your golden five star review. We really appreciate your loyalty and positive feedback. We look forward to seeing you again soon.
