Note fondée sur 1 257 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Georgetown
Publié le 17 nov. 2024
The view was beautiful!!
Commentaires de Gestion de l’hôtel
17 nov. 2024 par Karen, Gestion de l’hôtel
Thank you for your recent visit. I am thrilled to hear you had a great stay. Thank you for this review, and we hope to see you back again soon.
par un voyageur de Lake Charles
Publié le 8 nov. 2024
A little dated but nice overall.
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Natasha, Gestion de l’hôtel
Thank you for that amazing review, and thank you for your visit. I am thrilled to hear you had a fantastic stay. Thank you for taking your time to complete this review, and we can't wait to see you back again soon.
par un voyageur
Publié le 6 oct. 2024
We arrived at 4:20 to check in and were told that our room was not available. We were told that we would receive a call when it was ready but couldn't give me a time. The staff member was not apologetic and did not seem to care that we didn't have a room. Two hours later I came back to the desk to ask about the status of my room because it was now 6:30pm. I was told that they tried to call me to let me know it was ready. I had no missed calls and was constantly checking my phone waiting on their call. I just felt that the staff did not care at all that we were inconvenienced and then tried to make excuses for why they never called us. Other than this, the hotel room was fine and we enjoyed the restaurant and casino.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Jerrica, Gestion de l’hôtel
Thank you for your recent visit, and thank you for taking your time to complete this review. I apologize for the inconveniences you experienced during your stay, but I am thrilled to hear you enjoyed your stay overall. We can't wait to see you back again soon.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Brittney, Gestion de l’hôtel
Thank you very much for your recent visit and thank you for your review! We are thrilled to hear that your experience ROCKED! Please come back to see us again soon.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
well i wasnt over the top happy,internet shows 4 pools, theres1, room service if you need anything towels,coffee packets etc. notify front desk, monday morning i ask for some additional coffee,3 times monday i ask finally got coffee to the room tues afternoon. Hard rocks bar an grill the service was great
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Brittney, Gestion de l’hôtel
Thank you for your recent visit. I am sorry to hear about the issues you experienced during your stay. I do hope you were able to enjoy your stay despite these issues, and I do hope to see you back again so we can show you a true Hard Rock quality experience.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
I recently stayed here at the Hard Rock in Biloxi. The parking is super convenient and the room was great. It was very clean and spacious and the view was absolutely amazing. The casino was fun too! I would definitely stay again, the next time I’m in the area.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Brittney, Gestion de l’hôtel
Thank you very much for visiting, and thank you for the excellent review! I'm thrilled to hear that you were able to take advantage of all that our property has to offer. Please come back to see us again soon.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Jerrica, Gestion de l’hôtel
Thank you for your recent visit. I am sorry to hear you did not enjoy your stay, but we do hope to see you back again so we can do our part in showing you a true Hard Rock quality visit.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Jerrica, Gestion de l’hôtel
Thank you for your recent review. I am thrilled to hear you enjoyed your stay. We can’t wait to see you back so we can ROCK your stay again.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Jerrica, Gestion de l’hôtel
Thank you for that fantastic review. I'm glad to see you enjoyed your visit with us, and I am thrilled to hear you were able to have such a great time. Thank you for your recent stay, and we hope to see you back again soon.I am glad to hear your stay ROCKED! Thank you for this recent visit, and we hope to see you
par un voyageur
Publié le 24 sept. 2024
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Jerrica, Gestion de l’hôtel
Thank you for your recent visit, and thank you for taking your time to complete this review. I apologize for the inconveniences you experienced during your stay, but I am thrilled to hear you enjoyed your stay overall. We can't wait to see you back again soon.
