Note fondée sur 1 170 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 nov. 2024
Great
Commentaires de Gestion de l’hôtel
4 nov. 2024 par HGC, Gestion de l’hôtel
Dear Jimmy Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
par un voyageur
Publié le 4 nov. 2024
Great
Commentaires de Gestion de l’hôtel
4 nov. 2024 par hgc, Gestion de l’hôtel
Dear Jimmy, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
par un voyageur
Publié le 4 nov. 2024
Great
Commentaires de Gestion de l’hôtel
4 nov. 2024 par HGC, Gestion de l’hôtel
Dear Jimmy, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
par un voyageur
Publié le 26 août 2024 sur Expedia
My room wasn’t very clean, barely had any towels, pillows were uncomfortable and misshshapened
Commentaires de Gestion de l’hôtel
27 août 2024 par hgc, Gestion de l’hôtel
Dear Alexia, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast
par un voyageur
Publié le 26 août 2024 sur Expedia
The people are not as friendly as expected.
Commentaires de Gestion de l’hôtel
27 août 2024 par HGC, Gestion de l’hôtel
Dear Maury, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast
par un voyageur
Publié le 25 août 2024 sur Expedia
It’s was okay
Commentaires de Gestion de l’hôtel
25 août 2024 par HGC, Gestion de l’hôtel
Dear Celia, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast
par un voyageur
Publié le 24 août 2024 sur Expedia
The toilet kept going all night long. And plus bed is hard. When I check in the staff was so friendly and kind
Commentaires de Gestion de l’hôtel
24 août 2024 par HGC, Gestion de l’hôtel
Dear Josie, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par HGC, Gestion de l’hôtel
Dear Randy, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par HGC, Gestion de l’hôtel
Dear Francis, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
par un voyageur
Publié le 22 août 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
23 août 2024 par HGC, Gestion de l’hôtel
Dear Doris, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
