Note fondée sur 3 504 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2024
Great
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback!
par un voyageur
Publié le 18 oct. 2024
I love how you dont have to leave once you get there!
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback!
par un voyageur
Publié le 12 oct. 2024
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback!
par un voyageur
Publié le 22 sept. 2024
The staff was very nice- the desk, housekeeping, by the pool. The hotel, all areas around inside and outside were clean and well maintained.
We were disappointed in the area around the pool. It’s looking worn and in need of sprucing up. There were a few areas around the lazy river with slime. That’s unsanitary, I realize it’s the end of the season, but that’s uncalled for.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback!
par un voyageur de Bulverde
Publié le 22 sept. 2024
Our stay was very pleasant. Checkin was a breeze and the person (I can't remember her name) was very welcoming and accommodating.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback!
par un voyageur
Publié le 13 sept. 2024
Security here leans on their own personal prejudices and targets customers who they feel they can pick on. The security on staff singled me out and asked me to provide him my room key before I used the elevator. No other customer was targeted in such a way. I wrote a three thousand word response/explanation to fill in the details as the space is limited here. Bottom line, security needs training on how to treat customers versus real threats to safety. There was no aggression, or misuse of the facilities on my part. No particular reason to be targeted other than my long hair and long beard. I would not recommend this place to anyone.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Patty, Gestion de l’hôtel
Guest comfort, experience, and safety are of upmost importance to us. While we are sorry to hear you felt singled out in this experience, we can assure you that our concern is only to ensure that our hotel remains exclusive to hotel guests. We appreciate your bringing this conversation to our attention, and we will work with our team to ensure that these conversations are conducted in a matter that explains our best intentions. Sincerely,Patty - The Margaritaville Resort Biloxi Team
par un voyageur
Improve food options
Publié le 4 août 2024 sur HotelsThe food / restaurants choices need improvement.
Commentaires de Gestion de l’hôtel
4 août 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback!
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback!
par un voyageur
Publié le 3 août 2024 sur Expedia
I didnt like the idea that there were no microwaves. The restaurant were good but we were unable to warm leftovers
Commentaires de Gestion de l’hôtel
4 août 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback!
par un voyageur
Publié le 3 août 2024 sur Expedia
This was our first family trip since we moved to Louisiana we age from 12 yrs old to 78 and it was plenty of things to do for all of us. Highly recommended ♥️
Commentaires de Gestion de l’hôtel
4 août 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback!
