Note fondée sur 966 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,1 Service et personnel
2,6 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mars 2022 sur Hotels
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We’re very sorry to hear about your experience and appreciate your feedback. Please reach out to us directly so we can address your concerns and work to improve. Your satisfaction is important to us, and we hope to have the opportunity to make things right.Sincerely, Hotel Manager
par un voyageur
Not going back
Publié le 6 sept. 2024 sur HotelsEvery air conditioning unit was leaking onto the walkways and was very slippery as you were walking to your room. The green sludge that was on the walkways was very dangerous. Our room had the worst marijuana odor ever. The air conditioner in our room was leaking onto the carpet and by the time we left two days later, we were both sick. I have a feeling that there was mold in the room. The mattress on the bedframe was smaller than the frame so you kept hitting your legs every time you got in and out of the bed. The bed was very uncomfortable. There was absolutely no place to put your clothes because there was no closet and no dresser. The staff was nice and friendly, but it still did not cancel out the discomfort of the room.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your concerns. We sincerely apologize for the issues you experienced during your stay, including the air conditioning problems and the odor. Your feedback is invaluable, and we are addressing these matters with our maintenance team to ensure a better experience for future guests. We're glad to hear you found our staff friendly, and we hope you'll consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback and for the 8 out of 10 rating! We're glad to hear you enjoyed your stay. We look forward to welcoming you back and making your next visit even better!Sincerely, Hotel Manager
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're glad to hear you had a positive experience overall. We appreciate your feedback and hope to exceed your expectations even further on your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the perfect 10 out of 10 rating! We’re delighted to hear you had a wonderful stay. Your kind words motivate us to keep providing excellent service. We can’t wait to welcome you back!Sincerely, Hotel Manager
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your 3 out of 5 review, Angela. We appreciate your feedback and are sorry to hear that your experience did not fully meet your expectations. Your insights are valuable to us, and we would love to understand more about your stay to improve our services. Please feel free to share any specific concerns or suggestions you may have.We hope to have the opportunity to serve you better in the future!Sincerely,Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
The place was nasty not even garbage can in room plug ins did not work would not recommend to anyone bathroom would not even shower
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We appreciate your comments regarding cleanliness and the issues with the amenities in your room. We strive to provide a comfortable experience, and we’re disappointed to hear we fell short during your stay. Your insights will help us improve our services. We hope you'll consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
Everything was good. It was peaceful. If we needed to walk to certain areas you could.
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're delighted to hear you enjoyed a peaceful stay and appreciated the convenient location. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 9 août 2024 sur Hotels
Pool was too hot and needed cleaning. Tub was busted and glued back. But we like it there for price and location. No bad stuff goes on there. I feel safe there.
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad you feel safe and appreciate the price and location. We apologize for the issues with the pool and tub and will address them promptly. Your comments help us improve, and we hope to provide a better experience during your next stay.Sincerely, Hotel Manager
