Note fondée sur 188 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 févr. 2020 sur Expedia
Super endroit!!! Propre et une équipe géniale je recommande cet hôtel
Commentaires de Gestion de l’hôtel
3 mars 2020 par Puri, Gestion de l’hôtel
Dear Traveler,
Love reading that your Cassia experience was perfect!
When you are next heading this way, hope we see you back at Cassia!.
Live, Laugh, Love your way,
Alpha Eldiansyah
General Manager
par un voyageur
Excellent
Publié le 22 sept. 2024 sur HotelsNice and friendly staff .
Clean and tidy room.
Lovely place for short vacation.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Erlia, Gestion de l’hôtel
Hey Lai chu, Awesome reading your review on your fantastic Cassia experience! Super happy you enjoyed the interaction with our superb crew, loved the clean suite with fully equipped kitchen, and found it perfect for a short vacation. See you next time!Be cool with CassiaErlia
par un voyageur
Publié le 17 sept. 2024 sur Hotels
The hotel and he staff are perfect. The only thing some times music in the reception or in the pool bar is so loughd that you can not relax and if you have a massage tretment you can not enjoy it properly. The place, beach and staff ar excellent.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Erlia, Gestion de l’hôtel
Hey Elisabeth,Cheers for your perfect Cassia experience! Glad to hear you loved our trendy hotel, beautiful beach, and the interaction with our cool crew. Appreciate your note about the loud music, and we'll work on ensuring a more relaxing atmosphere, especially during treatments. Come back and see us soon!Be cool with CassiaErlia
par un voyageur
Publié le 8 sept. 2024 sur Expedia
We like the private beach , badminton and fine sand ( except got to watch out for small rocks in the sand).Swimming pool and Banyan massage facilities were great ! The rooms are clean and comfortable. Recommendation to “ local” kelong mangrove was poor . We initially planned to go to Nirwana Kelong but the taxi counter lady staff redirected us. Given the poor recommendation for food, we did not have confidence in the hotel’s snorkeling tour and engaged a private snorkeling tour instead . Food at the treetops was good
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Erlia, Gestion de l’hôtel
Hi Hsui Ling,Cheers for your Cassia experience! Super happy to be one of your top picks in Bintan and can’t wait to welcome you back for more stays. Yey!Be cool with Cassia,Erlia
par un voyageur
Publié le 8 sept. 2024 sur Hotels
par un voyageur
Publié le 3 sept. 2024 sur Hotels
par un voyageur
Publié le 9 juin 2024 sur Expedia
Overpriced for such a lousy resort. The beach is the only thing that save it.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Erlia, Gestion de l’hôtel
Thank you so much for taking a moment to share your feedback on your Cassia Bintan experience. It is, indeed, through the views of our valuable guests' that we get to see the aspects in need of improvements.Each of your observations has been shared with the head of the Recreation Team to provide viable alternatives or during the monsoon season. At the same time, we are reviewing and comparing our prices with other resorts on the Island, and I would like to share that we all maintain similar ranges and efforts to minimize as per our clientele's feedback.Once again, sabbykaysone, thank you very much for your valuable feedback, we really appreciate it. Please give us another chance to service you again in the near future. IN the meantime, be cool with Cassia. Cheers,Erlia
par un voyageur
Publié le 26 mai 2024 sur Expedia
Beachfront is great
Commentaires de Gestion de l’hôtel
31 mai 2024 par Erlia, Gestion de l’hôtel
Hello Mabel,Love knowing that you found our suites with fully equipped kitchen just perfect! Also love seeing the shout out to our crew, who are all over the moon seeing it! See you soon!Cassia - The Trend Setter,Erlia
par un voyageur
Publié le 6 mai 2024 sur Hotels
par un voyageur
Publié le 23 avr. 2024 sur Hotels
