Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
Cockroach inside villa.
Staff are friendly and helpful.
But the property needs maintenance.
Commentaires de Gestion de l’hôtel
21 août 2024 par Sandi, Gestion de l’hôtel
Dear Anita,Thank You for choosing to stay with us at Nirwana Gardens and thank you for your feedback. We pride ourselves on our service and will always continuously strive to improve and exceed your expectations. We have also forwarded your feedback to the relevant departments for their follow up. We thank you once again and we sincerely look forward to creating more beautiful memories for you again in the near future.
par un voyageur
Publié le 5 janv. 2023 sur Expedia
Service was noticeably good which made the stay very enjoyable
Villa’s are large and comfortable not 6* but very acceptable the pool was great
Commentaires de Gestion de l’hôtel
8 févr. 2023 par Sandi, Gestion de l’hôtel
Dear Mr. Matthew,Thank you for your review and for choosing our hotel.We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.
par un voyageur
Publié le 18 nov. 2019 sur Hotels
18년전에 방문했을때 너무 좋은 기억이라 다시 찾았습니다. 그때 모습그대로 변함없이 아름다운 빌라였습니다. 그런데 오래된 만큼 노후된 부분은 보이는 것은 어쩔 수 없었네요.
Commentaires de Gestion de l’hôtel
16 déc. 2019 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear SUNMI, we are happy to learn that you enjoyed your stay with us. Be sure that your feedback is really appreciated and motivate us to keep delivering the level of service and choices that our Guests are used to. We look forward to hosting you once again when your travel brings you back to Bintan.
par un voyageur
Publié le 17 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2019 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Guest, we truly appreciate the excellent rating you have awarded us and hope to welcome you back soon!
par un voyageur
Publié le 23 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
30 avr. 2019 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Guest, thank you for taking the time to review your stay with us. We will work harder on creating a better experience for all our guests and hope to serve you better when you return.
par un voyageur
古いが次第点
Publié le 7 janv. 2019 sur Hotels正直なところ建物・設備は古いが、主要なところは清潔にメンテナンスしてあり、そこまで気にならない。朝食は残念なレベル。スタッフのサービスに問題なく、プライベートプールのコンディションは良好、無料でつくカートは非常に便利。総合的には、やはり前述の古さ等から宿泊料の高さが否めず、リピートするかというと考えどころ。
Commentaires de Gestion de l’hôtel
10 janv. 2019 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Guest, thank you for your kind review. We truly appreciate your positive comments about the private pool, services and convenience of the buggy. We have taken note of your helpful comments which will help us to continually improve the standard of facilities and services offered our guests. It was our pleasure to have you with us and we look forward to welcoming you back.
par un voyageur
Publié le 16 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2018 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Guest, thank you for your great ratings and for selecting our resort. We can’t wait to have you back for yet another enjoyable stay!
par un voyageur
Publié le 8 nov. 2018 sur Hotels
渡假村員工熱情友善，床褥非常舒適。只是沒有提供淋浴露。
Commentaires de Gestion de l’hôtel
11 nov. 2018 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Sze Sze, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. It was our pleasure to have you with us and we look forward to welcoming you back.
par un voyageur de singapore
Seaview pool villa
Publié le 2 sept. 2018 sur ExpediaVilla has a nice view but that was it. WiFi broke down twice and the hotel was definitely showing its age. Maintenance and attention to detail was also lacking.
Commentaires de Gestion de l’hôtel
7 sept. 2018 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Hudson, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We sincerely apologise that we fell short of your expectations in some area. We have plans to refurbish the villas and we are constantly looking to upgrade our property, which we have completed our renovation projects at Mayang Sari Beach Resort in 2018. We are committed to providing the best in facilities and service; to this end, we will be investing additional capital to update the resort as well as other areas of the property.
par un voyageur de 横浜市
Publié le 12 août 2018 sur Expedia
プライベートプールは最高でした。
また、各部屋にあるクラブカーは移動に役立ちました。
ほとんどを施設内で完結できて、ゆっくり過ごすことができました。
Commentaires de Gestion de l’hôtel
24 août 2018 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Hulk, thank you for taking the time to write your review of your recent holiday at Nirwana Gardens and the positive feedback on our private pool. We strive to provide an environment of a relaxing getaway, and I am heartened to hear that we have successfully created that positive experience for you. See you again soon and as always, we remain at your service.
