Note fondée sur 169 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,1 Service et personnel
3,2 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
13 nov. 2019 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Geraldine, we truly appreciate the great rating you have awarded us and hope to welcome you back soon!
par un voyageur
Many things to do in this place
Publié le 3 déc. 2018 sur HotelsHotel relatively expensive (food, rooms) but nice choice of activities to be done. The beach is pretty and with friends it is great and difficult to get board.
Commentaires de Gestion de l’hôtel
5 déc. 2018 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Guest, thank you for your feedback and we do apologise that we did not live up to your price expectation which affected your stay experience with us. I have made sure to share all of your feedback with the management for their review. It's encouraging to know you enjoyed the beach location and activities; we look forward to welcoming you back soon.
par un voyageur
A bit of paradise at reasonable price
Publié le 19 sept. 2016 sur HotelsNirwana Gardens is a big resort, spreading on several sites. Breakfast and several restaurants are located in Nirwana main resort hotel, as well as swimming pool and a beautiful piece of beach. Water activities are located 5min walk, and activities such as bowling, paintball, archery etc.. also 5min (other direction). A shuttle bus is provided free of charge throughout the day, to go from one spot to another within Nirwana Gardens. Nirwana Beach Club consist in "cabanas", it's not luxurious but definitely okay for the price. Food court is really good and inexpensive, be ready to pay a bit more in seafood/thai/bistro restaurants. Awesome bbq buffet on Saturday night, pricy but delicious ! All in all a great organization, absolutely nice and helpful staff
Commentaires de Gestion de l’hôtel
26 sept. 2016 par General Manager, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your great experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us.
We are glad you enjoyed the facilities provided and you found our hotel conveniently located. It is our pleasure to be able to offer our guests a pleasant experience.
On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. We can’t wait to have you back for yet another enjoyable stay and we hope you give us the pleasure to host you all again in the near future at Nirwana Gardens.
- Public Relations Manager at Nirwana Gardens
par Thibaut de voisins le bretonneux
Très bon séjour au petit paradis
Publié le 13 mars 2016 sur HotelsTrès bon séjour, personnel au top, bonnes activités et bon restaurant
par un voyageur
Publié le 4 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2020 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Guest, we truly appreciate the excellent rating you have awarded us and hope to welcome you back soon!
par un voyageur de Singapore
Publié le 6 oct. 2019 sur Expedia
Great place for short gateway from Singapore. Staff was very helpful. Food was great. And beach is nice. Recommend!
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Guest, thank you very much for your positive comments. It’s always encouraging when customers acknowledge the hard work of our team as it’s what we aim for. We look forward to seeing you again soon
par un voyageur de Australia
Publié le 25 mars 2019 sur Expedia
It was quiet and peaceful. We were glad to have booked here rather than the hotel.
Commentaires de Gestion de l’hôtel
3 avr. 2019 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Guest, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. We look forward to you joining us again soon.
par un voyageur
Great place
Publié le 18 mars 2019 sur HotelsGreat stay. Nice place and very clean.
Commentaires de Gestion de l’hôtel
20 mars 2019 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Guest, I am delighted that you enjoyed your stay with us and we truly appreciate the excellent rating you have awarded us. It was a pleasure to have you with us and we look forward to welcoming you back.
par un voyageur
Fantastic spot.
Publié le 7 mars 2019 sur HotelsThe restaurants are over priced, breakfast very good.
Commentaires de Gestion de l’hôtel
8 mars 2019 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Witold, thank you for your positive feedback on our breakfast, it is always a pleasure to offer our guests a positive experience. However, I am sorry that the prices did not meet your expectations and I will pass on your feedback to the management to continuously improve the services we offer. We hope you give us the pleasure to better serve you in the near future at Nirwana Gardens.
par un voyageur
Publié le 6 mars 2019 sur Expedia
Very beautiful resort, clean and simple accommodation but you will be trapped without options. Very misleading description - resort is like a small town with its very expensive restaurants e.g. 8euro per small glass or wine, 10 euro for risotto, shops and activities (I was given free bowling vouchers but must pay for shoes and socks). There are budget accommodation available even camping but the F&B options do not correspond the budget. The free shuttle to Plaza Lagoi (a tourist place with cheap not nice restaurants and a few activities - overall boring place) is provided. Staff are helpful and nice. Place is clean. If you rent a car be prepared to pay at the gate to leave/return. Unfortunately, not what and how we were expecting to spend our holidays
Commentaires de Gestion de l’hôtel
8 mars 2019 par Public Relations Manager, Nirwana Gardens, Gestion de l’hôtel
Dear Guest, thank you for taking the time to share your experiences and comments in regards to your recent stay. All of your notes are important and helpful to us in order to maintain the high-value standards and services provided. We hope you will give us a chance to regain your confidence on your future trip to Bintan.
