Note fondée sur 104 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Greg Williams, Gestion de l’hôtel
Dear Virginie,We do appreciate you taking the time to review your stay at The Sanchaya.Warm regards,Greg
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Excellent hôtel dans un endroit magnifique Très belle plage même s’il n’est pas facile de s’y baigner du fait des marées. Personnel très sympathique et attentionné vraiment aux petits soins et prêts à rendre service et satisfaire toutes nos demandes.
2 remarques:
Manque un peu de zones ombragées autour de la plage et de la piscine. Il fait chaud !
Attente un peu longue au restaurant
Globalement très bon séjour. Établissement à recommander
par un voyageur
Publié le 1 juill. 2023 sur Hotels
La Beauté et la tenue des lieux ne seraient rien sans l’équipe souriante et disponible . Tout est mis en place pour un séjour plus qu’agréable ! Si vous passez par Singapour à une heure de ferry c’est une adresse incontournable , c’est élégant et intimiste le tout dans un calme …
Commentaires de Gestion de l’hôtel
2 juill. 2023 par General Manager, Gestion de l’hôtel
Dear Biriotti,Thank for such a wonderful review after your recent experience with us.I am absolutely delighted to hear we made such an impression and we sincerely hope to welcome you back again soon.Warm regards,Greg
par un voyageur
Publié le 19 juill. 2024 sur Expedia
We really enjoyed our stay at the Sanchaya. The staff were all really super friendly and helpful. The staff would go out of the way to help. Thank you to the Sanchaya.
One thing to be mindful of is that there are very limited dining options in walking distance of the Sanchaya so we ate most meals at the hotel which are excellent but you do need to allow for it in your budget.
If you are impatient do not eat at the Sanchaya as the food takes a really long time to come after ordering. This did not bother us as we were on island time.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Greg Williams, Gestion de l’hôtel
Dear Anthony,Thank you for your glowing comments following your recent experience with us at The Sanchaya, I am delighted that our Artisans friendly and helpful service made your stay enjoyable. We do thank you for your constructive feedback and hope that we have the chance to welcome you back to your home in Bintan soon.Warm regards,Greg
par un voyageur
Publié le 11 juin 2024 sur Expedia
Great resort.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Greg GM, Gestion de l’hôtel
Dear Sharad,Thank you for your great five star review following your recent experience with us at The Sanchaya.We do hope that we have the chance to welcome you back to your home in Bintan soon.Warm regards,Greg
par un voyageur
Publié le 1 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juin 2024 par Greg GM, Gestion de l’hôtel
Dear Seigi,We do thank you for your positive review following your recent experience with us at The Sanchaya.We do hope that we have the chance to welcome you back to your home in Bintan soon.Warm regards,Greg
par un voyageur
Publié le 1 mai 2024 sur Expedia
If you are looking for a quiet and exclusive hotel, this is the place. It will be very relaxing as you will only see a few guests all the time.
There’s a lot of staff constant looking after you and asking if you need anything- if you need them, they will not be overwhelming.
Commentaires de Gestion de l’hôtel
30 juin 2024 par General Manager, Gestion de l’hôtel
Dear Hector,We do thank you for your review following your recent experience with us at The Sanchaya.We do hope that we have the chance to welcome you back to your home in Bintan soon.Warm regards,Greg
par un voyageur
Best service we have ever experienced!
Publié le 16 mars 2024 sur HotelsFrom the moment we were met at the Sanchaya lounge at the ferry terminal and all through our stay, the service was like no other I have ever experienced. Every staff member went over and beyond to make sure all was good for you and always with a beautiful smile. A very special thank you to Nawa (front desk manager) who was so helpful and always greeted us with a warm smile and helped with organising trips, printing off documents and making bookings. Also to some of the other staff, Hadi (who drove us around to see places of interest on the island and even bought out cash to make sure we were not left short and we needed this on our visit to a lovely coffee farm!), Maria who gave me a perfume the day we left as I mentioned I liked it previously!, and Greg the manager who came out daily to make sure all was ok.
The hotel is classy and boutique style with a fabulous 50 metre swimming pool facing the beach and the food was divine prepared by the lovely Budi who came out many times to again check all was ok!
The beach nice although the tide went out a fair way and it wasn’t so easy to swim in but lovely all the same
So much more we could say but in summary if you are looking for a great hotel with amazing service on a beach and need to chill, this is your place ❤️
par un voyageur
Publié le 16 mars 2024 sur Expedia
par un voyageur
Publié le 2 mars 2024 sur Expedia
